Always Great customer service from Andy.
Great service. I have no complaints from the service department. Thank you guys, keep up the good work.
Always a great experience. Getting thru to the service delt. to make the appointment is always stressful & frustrating.
Brenda was Amazing! Thank you for being so informative and on top of everything!!
Every time I check my car with Brenda, everything is flawless. Fast service as always. Thank you for everything.
Stacey was very helpful, to the service men thank you for fast service. Thank you Stacey for fantastic service.
Andy is always very helpful, polite, and professional.
Stacy is professional reliable and keeps you informed to the progress of you service and delivers on time
Grey
Good and pleasant customer service
The customer service was good but the time they said it would be ready went long after it actually was. I had to call to see. In at 8:10am said would be ready around 1:30pm. I waited til 3:30, then called to see when they would have ready. It was for a recall & it was kept for the whole day. Then they told me about other costly repairs that need to be done when I called & repeated it when I came to pick up the vehicle. I declined the diagnostics because I was told about most of them & they said it would cost me $159.99 for diagnostics when I brought the vehicle in.
Andy was very welcoming. Since this was my first time using the service dept Andy went through what was to be done with my car. He also offered some advice on interior care.
Thank you
Staff was great. Still think kia should provide loaner cars especially if the recall work is going to take 4 hrs. I dont know how to use uber nor do I want to.
Andy surpassed expectations and I was well pleased
Very pleased with the job
Everyone was helpful, and the work was done in a reasable time
Thank you for the prompt and thorough service!
The process was dragging. I was out of a car for 2 weeks. No common courtesy was offered. Things that was said changed drastically. Also there are some screws still missing from the finder liner.
Excellent service done without delay, l am happy with Kia Service Team.
Social