Andy Wilson went above and beyond to help.
Could have been better and faster service
Stacy is always helpful and always makes sure I’m out quick and serviced done right. She always answers my concerns and she does an amazing job.
Thank you Stacy
I am really happy with Stacey's customer service.
He explained everything that was included in the service I was receiving very well. He was Very helpful !
STACY WAS VERY ACCOMIDATING TO MY NEEDS, AS I HAD TO TAKE MY FATHER TO A DOCTOR APPOINTMENT FRIDAY AFTERNOON.
Starting wirh William Enriques custom serbice rep. Sorry I am a very dissatisfied custmer, from day one he had no interest in what my problem was until I said is there anyone else I could talk to cause your not listening to what I am saying, that's when he got up to check my over heating car, not informative or clear on the issue on hand. Spoke with Manager Jason and gave me the info I needed this is Wensday and will wait for my car to be ready Monday per Jason Manager,, but now I get a text from William Enriques saying that my car is ready to come home, so I'm thinking Jason got my transmissions over night and got my car ready ,so sent a thank you reply to the text I received thank ypu Mr. J. the manager , only to find out when I got to V.V. Kia to pick up my car the message William Enriques sent was an error on his part, said it was the automotive system that was sent out and you sent it, , he knew he made a mistake and didn't even try to call or text me back so I didn't have to make a trip to Kia on false informatio. I WAS SO uPSET that I needed to wait until Monday, just to cool off cause I am not a satisfied customer, so please dont let this go un read hopefully your the right person for comment. Would like to request David Galvez as my customer service representative I highly recommend his professionalism. Un-Satisfied
Excellent service by your staff.
Very. Happy. With the. Service.
Mr. Andy Wilson was very professional. He made sure any questions or concerns I had reguarding my vehicle was taken care of. He even went out the way to put my steering wheel wrap on for me. I just love Valley Hi Kia! Yes, I am satisfied with my experience with you guys! Thanks so much!
Stacy is awesome every time I stop by for service 10?s
All 100% for his service and kindness job well done
Job done well done. Knows her job well.
The service techs door dinged my driver door. Did nothing until i made a fuss about it. Now i have a scratch on my car. I have always trusted my car at the service of KIA. This service visit was the worst i have ever encountered. The attitude and proffesionalism of my intake tech and the techs that did the mechanics were extremely undesirable. I will never come back for service at valley hi kia.
Excellent servuxe2 as always very friendly staff. Always a great experience
Yes! David has always been great! He treats us like family and always works with our crazy work schedule and accommodates for our car car service.
David was very nice and helpful. Was sure to answer any questions I had and kept me informed on what was happening with my car.
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