Andy and his collegues did a great job of taking car of my car and letting me know when it was ready! They made sure I was comfortable and informed and gave me back a nice, clean car! Thank you :)
Stacy seemed very committed to make sure all my needs were addressed
Stacey is very personable, knowledgeable, and extremely polite. This is the second time I've had her as my service rep and now that I know her by name I will ask for her in the future!
I was told one thing from one person then another thing from someone else every time I called no one knew what was going on with my car and some of the time I never got a call back.
Always efficient and always satisfied that's why I always go back
Andy Patterson was great and very helpful
He was great!! Super nice and efficient!! My favorite so far!!
David is always very professional and has great customer service skills. Thank you!
It couldn't have been any better
I HAVE BEEN IN FOR SERVICE TWICE SINCE I BOUGHT MY CAR. BOTH TIMES I WAS LUCKY ENOUGH TO HAVE MR. ENRIQUEZ. HE IS EFFICIENT, HONEST, FAST, EXTREMELY COURTEOUS, AND ESPECIALLY HELPFUL TO ME SINCE I AM AN ARTHRITIC WITH A CANE FOR AMBULATION. I HOPE I GET HIM EACH TIME I COME.
I came in on a Monday morning with no appointment. Stacey got me in right away. Stacey is always pleasant and greets me with a smile. Goes over the service agreement in detail. Informs me if there are any concerns with my vehicle. Always a positive experience.
Very satisfied with customer service from Stacey Keene
Excellent service. Stacey very courteous and helpful.
Everyone was very kind and helpful from beginning to end !!
Shouldn't take up to 3 hrs for oil change
Apparently there was a recall on clutch actuator for the 2017 Niro. When I made my 10k appointment I was not told of the recall. Because I had a major surgery and could barely move, much less drive, my wife drove over 200 miles to spend her only day off taking the car for its service and errands. She arrived at 0930 however was not able to leave until 1 pm. I was not told about the recall when I made the appointment even though it was sent out to dealerships May 11th. If I had been told we could have made other arrangements. Instead, my wife sat for over 3 hours and was not offered a temporary car so she could run her errands and did not return home until 3:45. By not advising us of the recall, the extra time needed for the repair, and no offer of a loaner I was several hours late taking my mefs. Not happy
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