Andy understands how to exceed his customer's expectations and hits a home run when it comes to outstanding customer service. Thank You !
Yes very helpful person!!
I thought my salesperson was Alfredo. He was very helpful, only showed me what I wanted to see, no BS. There was no stress about it, we all had the attitude of if it happens it happens if it doesnt it doesnt, that made it easy for me! Everyone was a pleasure to work with.
I believe I accidentally deleted the manufacturer’s survey, but I was completely satisfied.
Time and time again, Andy always takes care of my car so professionally!! I know I can always trust him to make sure my car is
Up to date with all maintaince. Andy is always professional, personalable, knowledgeable and awesome. He is a great asset to the valley hi Kia team!
William did an excellent job with keeping me informed on updates to my vehicle. He was also able to get me back on the road in a timely fashion which I greatly appreciate since the 4th of July holiday meant that you all would be closed. I believe he even went the extra mile, when gave me information to help me with a loan for my repairs if I were not able to pay right away. William has a lot of Personality which I believe goes a long way when it comes to Great customer service.
Very happy with the service and customer care .
Stacey Keen has the patience of an angel. Stacey explains all auto services that are recommended but never makes me feel pressured when I can't afford the services. And that's one of the reasons that I will continue to seek services at Valley Hi in Victorville California.
I look forward to seeing Stacey in the near future for services that are due.
In addition, I would also like to say that all the team members that I came in contact today at Valley Hi were so pleasant and friendly. I did not have an appointment but that did not matter, I was treated with kindness and some of the biggest smiles.
I was exhausted from working a graveyard shift, but the treatment I received made me forget how tired I was. Thank you Stacey Keen and associates, i will see you soon.
Car was filthy, paperwork confusion, had my car for 10 weeks, no updates. Very poor service.
Every member of the staff at High Valley Kia treats me like a million dollars they have a wonderful staff very friendly courteous very informative highly recommend them anybody to go there
Andy Wilson is the prime example of customer service. He treats you well and is honest.
We are always treated well. People go out of their way to make you comfortable. Service is always excellent.
Friendly. Polite. Handsome.
Andy Patterson always gives excellent customer service
Best service I've ever had
David was very professional and prompt with his approach to my concern with my vehicle. He made sure the necessary repairs were completed and my vehicle was washed when it was returned to me. I will definitely be back for service and will recommend Valley Hi Kia to other kia owners. David is an asset to the service department and represents the highest level of customer satisfaction!!!
Stacey was great and helped me with all my needs
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