WILLIAM is awesome. He remembered me from my last visit and that makes me feel more valued as a customer.
Timely and efficient service that made sure all my vehicular needs were met
All of you at Kia are extremely nice and courteous I would highly recommend any one with a Kia vehicle to your facility I thank you for your kind service sincerely HELENA S
The discounted oil change and quick service with my check engine light was much appreciated.
Excellence at it's best when you work with Stacy Keen!!!! I really appreciate everything she does!!!! Thank you very much Stacy!!!!
This was a follow up to my oil change due to a leak caused by the technician and the explanation of residual oil was a coverup for shoddy work. A truthful explanation would have been a better route, however, the problem seems to resolved and I'm happy with that.
Customer service is absolutely wonderful. Everyone were kind, personable and professional. Although it is far away, I will bring my car back.
Thank you
Lorraine
I have been working with Stacy Keen for over a year when getting service for my Kia and my mother’s. She is an incredible asset to Valley Hi Kia and I can only hope that the work she provides your firm is recognized and acknowledged.
Stacey was very helpful and got my vehicle back to me in a timely manner I appreciate her
Stacy was very helpful and friendly!
William was very helpful.
Even though they were extremely busy that were able to repair my car right away, thank you
My foremost concern is that the In/Out mileage reflected that 27 miles were put on my car for what was mostly fluid changing and cleaning maintenance; that really seems excessive and unnecessary. Additionally, the car was crookedly parked in a line of other vehicles and I maneuvered it out to leave the lot. When the door was opened the plastic seat cover was balled up on the seat. The car was not washed as the wash was "broken" and the courtesy reminder sticker for the next oil change mileage was not provided. In all, I feel like the quality service experience I came to expect at the old location has dropped off at the new location.
Brenda was very helpful she is the best customer service representative I have ever dealt with since I have been taking my car their for service
William did an excellent job of taking care of me and my daughters Kia Sorrento.Thank you very much.
Thanks, Everyone was helpful!
The vehicle was ready ahead of schedule.
The customer lounge was very comfortable and the hot beverage selection was great.
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