Very nice and explained all the services I needed
and was receiving.
I'm very happy with my service, i only take my car when Andy Patterson is working, if he's not working I'll reschedule. He's very knowledgeable and knows what he's doing, he takes very good care of my car.
Muy profesional y mucha amabilidad de parte de todos lo recomiendo mucho gracias
We appreciated the great service performed on our Kia Soul and the professionalism of the service writer. But when we went to the cashier to pay for the services that was not covered by the manufacturer, our bill came to over four hundred dollars. When the receptionist was questioned about why it cost so much for just an oil change and coolant change, she told us that part of the cost was for a portion of the Catalytic converter repair. We informed her that all the repairs pertaining to the Catalytic converter was suppose to be covered by the manufacturer. Upon confirmation, she said that we were right and apologized and the closing bill came to $215 plus tax. We were relieved and satisfied with the results but we would have end up paying the higher amount if we didn't say anything. I think there should be a better communication between the service writers and the cashiers. I'm giving Valley Hi Kia a 5 star because we feel we were treated properly, received updates, and very satisfied with the end result.
Excellent service...the best service department
The wait time a little too long just to have a battery installed
Amazing job and great company
William did a great job from getting me to pointing out a problem for correction which I was happy to take care of to bringing my car out and ready to go in a timely manner.
I had no appointment. Stacey worked me in so that I didn’t have to make two trips. Excellent service. Thank you Valley Hi Kia for having her on your team.
Awesome customer service 5 stars all the way!!!!
This was one of the best services I have had a Valley Hi Kia very professional and on time for a change. Thank you very much. Stacy is a very conscientious employee
She was great, very professional and nice.
Andy was very knowledgeable and professional. He kept us informed esch week of the status of the vehicle and always answered our questions.
Excellent friendly staff, Super service
He is always polite and keeps me informed on my car
As always your service department took care of me very well I've been bringing my van there for 13 years and as long as I own my Kia I will bring it there it's the only place that I let touch my vehicle they and special thanks to Andy for always helping me out
I can always count on the service, and GREAT people to make my day.
THANK YOU ANDY, and all the crew.
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