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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5045 reviews 72%
4 star 1349 reviews 19%
3 star 106 reviews 2%
2 star 243 reviews 3%
1 star 232 reviews 3%
Review Us
Mary L.
4 out of 5
3/22/2019
Andy ????????????????
Alex B.
2 out of 5
3/22/2019
When I got home I went to check my oil and I noticed that there was a cracked on the cover that's on top of the engine. I went back to Kia one of the representatives came out and took a picture of it. And I'm still wondering what's going to be done. Thanks
Candelaria S.
5 out of 5
3/22/2019
Happy and satisfied will come back again thanks
Tommia R.
4 out of 5
3/22/2019
William is Great!!!
Alicia C.
5 out of 5
3/22/2019
Great
Adelfo F.
4 out of 5
3/22/2019
God serv
DELORES R.
3 out of 5
3/21/2019
I was not at all satisfied with the service
Rory S.
5 out of 5
3/21/2019
Very thorough, helpful and professional.
CHRIS W.
5 out of 5
3/21/2019
Christine, Brenda, Stacy, Jeff in parts,the cashiers & really everyone I've encountered at Valley-hi has been so cheerful, knowledgeable,helpful & accommodating. My thanks to all & to Micheal Caballero the who was my technician. Kudos for creating such a pleasant work environment and employing such excellent people.
Samuel M.
5 out of 5
3/21/2019
Great Job Stacey, I loved that she explain everything to me.
Cheyenne A.
4 out of 5
3/21/2019
I previously had a bad experience with Kia but this time I was pleased with my service that was provided by stacey!
Janetta H.
4 out of 5
3/21/2019
I didn't have an appointment but she got right in, and saw to it that I got a ride home and back. She kept me informed on the progress when I returned and it all worked out. Thanks Brenda
Lester B.
5 out of 5
3/20/2019
Great service from her and she has very high knowledge of the vehicles and warranties ty
HEATHER S.
5 out of 5
3/20/2019
Williams is my favorite service advisor! He is always very professional, straight forward and willing to help any way he can to provide the best customer service.
Susan M.
5 out of 5
3/20/2019
Stacey Keen is a joy to work with. She remembers me each time I call or come into the service department.
Alice J.
5 out of 5
3/19/2019
I was received by a representative that was friendly and very professional. I thought her work ethic was excellent, unfortunate I forgot her name. Please tell her to forgive, she truly was so kind to me.
Yvonne J.
5 out of 5
3/19/2019
Good job well done
JAVIEL R.
5 out of 5
3/19/2019
Very informative and helpful
Jose S.
5 out of 5
3/19/2019
Good service
ALVIN T.
5 out of 5
3/19/2019
On Time and fast service

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