She was very kind and energetic person, She continually updated me on my vehicles status which I appreciated very much. It was just a different experience than other Kia dealerships. Well done!
I always come in and see William to have my car for service he's a very thorough polite gentleman. He will let you know what's going on with your vehicle what needs to be fixes. The options they have their KIA financing to help you pay for anything that you can't afford. This gentleman knows his job that's why I always come back to see William keep up the good work. 5 STARS IN MY BOOK
Very helpful crew polite and very friendly
It was ok I was waiting to long but it was fine.
2nd time coming to valley hi Kia for my car services. I can trust them. Andy was very helpful when I signed in. And the wait was comfortable and easy
Great job.Andy however when I walk in the office looking for help..their was a man that didnt acknowledge he stood their look like he had better things to do than help me 5min later.send me to Andy he could learn better customer service from Andy
I have a warranty that allows me to get a rental vehicle and I never was given one assisted in that regard until I brought it up after Kia had my vehicle for 3 days. Then I go to the Hertz rental the day before I get my vehicle returned to me and Hertz tells me I have to give them a $50.00 dollar deposit that valley Kia never told me about. Why am I paying for an extended warranty that gives me a free rental if valley Kia is working on my personal vehicle. Then it took valley Kia 2 day to figure out why the engine light was on in my vehicle. So I was out of a vehicle for three days and they made a mistake and overcharge my credit card when I went to pay to receive my vehicle. It was a horrible experience and I would never buy a vehicle from valley Kia again. People go to the Nissan dealer
William provided excellent service.
He just helped me confirm my Odo mileage for the Kia gas mileage
Good service and the wait was not long.
Brenda Serrano was very helpful and made my visit at your dealership very efficient. I left with satisfaction that all issues with my car were taken care of. Thank you.
Excellent service from Andy and the person who repaired the car.
Stacey was very pleasant to deal with and made sure my experience with the service department was a happy one.
They should never wash my car it was so slappy it was better before
I will never take my car anywhere else totally happy with the service and the friendly faces I get from Valley hi Kia one of the best places ever
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