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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5045 reviews 72%
4 star 1349 reviews 19%
3 star 106 reviews 2%
2 star 243 reviews 3%
1 star 232 reviews 3%
Review Us
Valentin A.
5 out of 5
8/15/2019
Brenda Serrano was professional and very helpful. Brenda answered all my questions and delivered my car in a timely manner. I would recommend Brenda for any service needs.
Larry W.
5 out of 5
8/15/2019
Defently will, great job by
Robert G.
1 out of 5
8/15/2019
I was told 2-2 1/2 hours. Was 4. Paid and waited for 20 minutes for my car that was in the wash. It came out smelling like dirty mop water and the roof was still dirty. I left your dealership and sold my car. That's how angry I am at the service that has been provided since you moved. Love your cars but the service has been horrible.
KIMBERLY A.
2 out of 5
8/15/2019
Service is extremely slow and service hours are inconvenient
GLYN W.
5 out of 5
8/15/2019
Great customer service, thankyou for taking care of me and my little one today!
GABRIEL A.
4 out of 5
8/15/2019
Brenda Serrano was amazing at answering all my questions I had She has great customer service and knows what she’s talking about Thanks for everything Brenda
SHARON P.
5 out of 5
8/15/2019
All completed in an extremely timely manner!
BRENDA C.
5 out of 5
8/14/2019
Brenda was very helpful and took good care of me and my car. She is an great asset to your company.
Gary H.
5 out of 5
8/14/2019
Andy always takes care of me- known Andy for years through Kia service and he just takes of business- that’s it
Lillie M.
4 out of 5
8/14/2019
William Enriquez is the best
David S.
4 out of 5
8/14/2019
Andy really really knows his stuff I appreciate the attention You give to our cars but You should have the option if your coming in for a oil change Just a oil change A 1 1/2 hour is just to long But thanks for the car wash I will keep you in mind when I upgrade I’m not in the market now so please don’t call
William T.
5 out of 5
8/14/2019
Andy was very efficient, pleasant and professional. Good man. Keep him.
MICHAEL C.
4 out of 5
8/13/2019
Get personal, Excellence Service @ Valley Hi KIA
Thomas G.
5 out of 5
8/13/2019
William always makes sure my vehicle is taken care of and in a timely manner.
Elea S.
5 out of 5
8/13/2019
Very happy i wanna thank everyone in the service department. Muchas gracias Brenda Serrano
Diego C.
4 out of 5
8/13/2019
Great customer service... Explained everything that needed to be done to my vehicle and the importance for each service
Christine M.
5 out of 5
8/13/2019
Very good experience
Blanca M.
4 out of 5
8/13/2019
I'm really happy, always fast service with William, always making sure my car stays in going shape w all maintenance .
Ismael Z.
4 out of 5
8/13/2019
No. Commments.
Gabriel U.
5 out of 5
8/13/2019
Your service team is great. Thanks

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