William was very nice and friendly walk me through things that I needed to have checked I said yes go ahead and do it they performed everything it was needed I do appreciate the oil change for free but I just did the brakes alignment two front tires in cab filter and air filter 2 weeks ago it . service mechanic states that my air filter was dirty and dusty and had to be replaced . I don't think that was needed. But as I said you guys replace the air filter and now I have a new one that was only 2 weeks old replaced I guess I have to just say thank you for looking out for my service needs.
I’m always satisfied with my neighborhood Valley High Kia. The friendly service and the work is always done before estimated time;)
William is the only one that I will schedule appointments with since I purchased my new Kia Soul. It's been a few years now.
I feel that he is honest and extremely efficient in every aspect. Exceptional customer service.
William greeted me when I arrived at the dealership as if I was an old friend. He made me feel at ease and confident that he could get the best results from the person that would be working on my vehicle. William kept me informed of the progress regarding my vehicle which put me at ease while I was waiting . When my vehicle was ready he sought me out and got me through the paperwork process and escorted me to my vehicle which had been washed and ready for me to drive home. KIA HAS A WINNER IN THIS EMPLOYEE. Thank You
John M
Stacy was great, but some of the other representatives, not so much
Professional and good updates on service. Friendly as well.
I had a pleasant experience with valley hi Kia. Brenda serrano was very helpful and informed me of the recalls on my vehicle. I really appreciated her honesty and we’ll definitely return for any Maintenance needed to my car.
Thank you again for the fast efficient service.
Andy went beyond the expectations
.and delivered excellent service! I would Highly recommend him fo6an award for excellence!!
William was awesome. His service was perfect and he makes everything go very smoothly.
Very satisfied will come again! Thanks
I left knowing and understanding that I am able to get my car worked on and able to afford it by making payments i am so relieved that Mrs. Keen explained this to me . I can have my car maintenance by Kia
Me. William was very helpful. I appreciate his help applying for sunbit. Thank you again!.
Service Advisor did not keep me updated and was hard to contact
William Enrique always provides excellent customer service and is extremely knowledgeable about the services required for my vehicle.
Stacy was helpful and awesome
Great customer service and Brenda was very helpful!
This was our first time at valley hi kia, and William was an amazing help, He tended to our needs and concerns in a very professional manner. William made our first visit at valley hi Kia a stress free experience and we’re so grateful for his professionalism and ability to accomplish any needs that our car needed. William goes above and beyond for his customers and without doubt we will be back when needed. Thank you for a fantastic job !!
Excellent service by you and your stsff Brenda Serrano
I was made to feel very welcomed by Brenda. If you have an employee of the month she should get it. I definitely will be back.
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