Service Center

Real Reviews From Verified Customers

Patrick W.
5 out of 5
6/20/2020
Thank you for the great service and explanation!
Lyn W.
5 out of 5
6/19/2020
Great customer service!
Kelsie H.
5 out of 5
6/19/2020
Always great customer service! The oil change was super quick.
David M.
1 out of 5
6/19/2020
Your service Department did not give me correct information about my car and told me the part needed to repair it was on back order and had no idea when it would be available I looked online and the part was in fact available from multiple dealers across the US That’s quite a way to operate a dealership !!
Dave O.
5 out of 5
6/19/2020
Great experience as always!!
Rebecca B.
1 out of 5
6/19/2020
Your team did not reattach the skid plate after changing my oil a few weeks ago, I drove out of state with it dragging on every bump and bridge I went over for 18 hours to my destination of Kenosha, WI where I had it fix at the Honda dealer there. For this most recent visit I had a nail in my tire which could not be fixed and had to replace the tire. And I discussed the skid plate with the service rep.
Cristine W.
4 out of 5
6/18/2020
One of my locking lug nuts was left off during my last service so I was told to come back in to have it replaced. The young man I dealt with was very courteous and apologetic and provided exceptional service. He replaced all four of the locking lug nuts and the key in my glove box. I am a very happy Acura owner- and I will shop at your store for my vehicles in the future. You have a. Exceptional company!
Doug S.
4 out of 5
6/18/2020
Marty was great during my initial visit and during my second visit also. When I returned for the installation of the mirror I had a young gentleman who did not have a name tag so I do not know his name, he was young with a goatee. Very professional and personable. Your dealer ship is fortunate to have this talent not only in the service reps but also with the staff moving the vehicles. It was a pleasure to find your agency. Thank you.
James C.
4 out of 5
6/18/2020
My long time service advisor is no longer there. Sad to see him go. I've know Trevor for years and he did a wonderful job communicating to me along the way. Great value and service through out the store. Thank you!
Jack B.
3 out of 5
6/18/2020
I realize that old school math isn’t taught anymore, but Four out of five used to be 80%. Do I need to check my invoices more closely?
Randall H.
1 out of 5
6/18/2020
Still no answer to a leak
Elizabeth H.
5 out of 5
6/18/2020
The whole experience with your team was great very polite and professional I will be a repeat customer ???? 5’s all the way
Charles J.
4 out of 5
6/18/2020
Wolf was awesome. I really appreciate the carwash too. My car was very dirty from sitting under a tree during this COVID mess. Thanks Freedom
Andy H.
5 out of 5
6/18/2020
5+. Chris and Kevin were a great team.!
Karen B.
5 out of 5
6/18/2020
Everyone did a great job....thank you
Rhea R.
5 out of 5
6/17/2020
Great experience!
Eden Z.
4 out of 5
6/17/2020
Freedom Honda is the best! Kevin Whitlock is awesome!! Will not go anywhere else!
Kevin T.
5 out of 5
6/17/2020
Excellent as always.
Richard P.
5 out of 5
6/17/2020
Well done. Chris was a very good rep!!
Cynthe R.
5 out of 5
6/16/2020
I used the express service and was hoping to be out in about 30 mins but it was a little over an hour before I was out. Your staff is very friendly and helpful.

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