Great timing on my service, and advisor Marty was very professional. Thanks. Five (5) all the way.
I appreciate your thoroughness with my vehicle, always good service!
Trevor was polite and helpful. Great customer service.
Fast lof on a Monday @ 3:45pm
Alex did a great job answering my questions and researching the kid of service I needed for my vehicle. The service was performed quickly as well. Great job Freedom Honda. Thanks.
All was good, Thanks for the car wash!
Marty answered all of my questions and was very courteous!
5
Your team, as always, performed remarkably. Alexandria took car of my vehicle sooner than anticipated. She is a huge asset to your team. Thank you to all of you.
The service was very good, but I had to return five minutes later to get the display changed back to where it was, which was off of the 100% oil life. I wanted to be able to see the speed that I was driving and the odometer. I will be careful to make sure that the display will be where I want before I leave the dealership next time. Thank you.
Wolf just needs to get more experience under his belt to deal with issues as they arise.
Everything was fine except Marty never called back with any updates on my van even 2 hours after it was expected to be done. I finally had to call.
Marty was cordial and kept me informed as to progress on my Honda Pilot. Technician determined the battery was bad and found out other problems and then replaced the battery at no charge.
Service rated #5 out of 5.
Barney
you have good people working for you
We had some major repairs recommended and no one called me to talk about them...a text was sent with a link to the document...which I wasn't able to open with my phone. I had to call in. Next time we have major repairs, I would appreciate a call. Also, every time I come I give my number to call with questions or recommendations, and my wife's number is inevitably called first. I'm not sure how to make it any clearer that my number should be called first, so that my wife doesn't have to relay the information to me. We've never had issues with the repairs, just the communication. I do hope this is resolved in the future. We do like bringing our vehicles to Freedom. Thank you.
I was disappointed that there is no option for contactless drop off and pick up. In the COVID era, this is irresponsible and puts customers in unnecessary danger. Other dealerships have figured this out. I will go elsewhere next time.
Marty went above and beyond to help me today. He is very professional, helpful, and personable. It was a pleasure working with him. Thank you, Megan.
Totally satisfied with Wolf who handled my service. Everyone involved was great.
Great job as always. Best service crew in the Springs
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