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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1858 reviews 61%
4 star 716 reviews 24%
3 star 75 reviews 2%
2 star 198 reviews 7%
1 star 197 reviews 6%
Review Us
Wanda V.
1 out of 5
8/28/2020
I don't appreciate being lied to straight to my face,
Christopher T.
5 out of 5
8/28/2020
Thanks. So far so good
Francisco D.
4 out of 5
8/28/2020
Excellent and fast service. Highly recommend it to anyone that owns a Honda, or any other vehicle for that matter.
Douglas W.
4 out of 5
8/27/2020
Excellent service. Very pleased with the help she provided after the sales side of the dealership didn’t communicate well.
Ferron A.
5 out of 5
8/27/2020
Thankyou for taking care of me!
Coleen I.
5 out of 5
8/27/2020
Mike Chapman was absolutely amazing. Thank you so much my Accord is running great again! This is why I love Freedom Honda!
Tom K.
5 out of 5
8/27/2020
Great service, thanks!
Sharon E.
5 out of 5
8/27/2020
Marty was great! He is always so knowledgeable and helpful.
Karen G.
4 out of 5
8/27/2020
Stephanie took care of me the moment I walked in and throughout my wait answering any questions I had. I appreciate all of her help. She was great at multi tasking. I work in the customer service industry so I see she is one who does care about doing a wonderful job connecting with her customers. At least I felt that way. I appreciate the good work of everyone at Freedom Honda's Service Dept. Please keep up the good work. It means everything during this time when people seem to be so grumpy about everything going on around us. Thank you so much!
Louis O.
5 out of 5
8/27/2020
Very good service.
Thinh P.
4 out of 5
8/27/2020
The service was good, but we waited to long on my time.
Jennifer S.
4 out of 5
8/27/2020
No issues at all. Great service.
Shannon S.
1 out of 5
8/27/2020
1:30 appointment car ready at 4:00. 2.5 hours for tire rotation, oil change and differential fluid change is not acceptable
Brenda N.
5 out of 5
8/27/2020
Fast, efficient, professional. Service Dept gets an A+
William M.
5 out of 5
8/26/2020
Fast and great service! Thank you.
Sherien P.
5 out of 5
8/26/2020
They were great and the staff too
Robert G.
2 out of 5
8/26/2020
It wasn’t anything about the service other than the car told me I needed an oil change and tire rotation. Imagine my surprise when the multipoint inspection found another 600 dollars in repairs that apparently Carvana “missed”.
Wayne H.
4 out of 5
8/26/2020
5 5 5 5 5
Jack B.
5 out of 5
8/26/2020
My expectation is a high level of service which I received
Ann R.
4 out of 5
8/26/2020
Love my new service advisor. Great service, very friendly and gave me all the information I need to keep my car in great condition. I could not have asked for any better experience. ????????

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