The price for all the services where extremely overpriced.
You guy have always taken good care of my car.
Amazing service quick and professional!
Marty was very helpful.
Got the car back in just over an hour!
Received service from Alexandra at the counter - 5 stars!!!! Very kind and helpful
No one bothered to tell me they didn’t have all the parts for all the recalls when I made the appointment or when I got there Friday morning to drop off my car. I would have waited to make the appointment for the recalls until all the parts were available if someone simply would have had the courtesy and respect to tell me all the parts were not available. Definitely an unhappy customer. I rather suspect this will be deleted since it’s unflattering for Freedom Honda. We’ll see. Hope I’m wrong.
Alex always does her job in outstanding fashion. She goes above and beyond in everything she does. It is always a pleasure to see her smiling face whenever I schedule my Odyssey for service.
4.5 ????
When I was checking in my car- I let the Honda associate who was helping me know that my back wiper needed to be replaced, but I wanted to price check in case I could get it cheaper somewhere else. He said if just the rubber needed to be replaced, it would be 7 or 8 dollars- can’t remember the exact amount he quoted. I told him that was good. I am so glad though that I said to call me before they did any extra things besides the oil change, as when they called they said changing the rubber on the wiper would be 23 something. An added $15 for the labor! It would be better to say that up front. Otherwise I thought everyone was very helpful and friendly. Joanna
Had to wait 45 after they text me that my vehicle was ready. It wasnt.
The customer service was absolutely excellent! Definitely very patient with questions and informed in the issues my vehicle was going through as well, which made the experience much less stressful.
Great customer service that was much appreciated.
Excellent service provided by Wolf. He kept me up to date so well
Wolf was great. He was professional and kept us informed about our car. He provided excellent customer service. Thank you.
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