Kevin was very friendly, helpful and timely with his service
Most important service which was alignment was not done and instead other maintenance work that can be taken care on a later date was done. Also, some charges are ridiculous like the battery labor which I can do in two minutes was charge $30. I do not think that is at all fare. This absolutely won’t **** again. I was so furious that we give you the trust and it is violated and taken advantage of my wife’s knowledge of the any vehicle maintain experience. This for sure would not happen if it was me.
Freedom Honda is the Best Honda Service in COS
Service above and beyond expectations.
Waiting an hour and a half for an oil change when you scheduled an appointment before hand, and when you schedule it says it will be around 40min is ridiculous.
Excellent, fast friendly service.
The cost of an oil change is outrageous... hubby forgot the coupon. I am extremely upset.
Very helpful and professional
Excellent Service Department. We will continue have you service our vehicle.
Beau Czarnecki was a great help in getting our vehicle repaired. The only thing that bothered me is two errors that were made. The first was not ensuring the power to the vehicles electrical system was not shut down after inspecting the vehicle. This caused the battery to deplete. The second was selling us a new battery, but not being aware that we had an active warranty on a previous battery purchase that would have covered the cost. Additionally, I feel that if the dealership, or an associate, is responsible for the battery depleting, Freedom Honda should be responsible for replacement. However, the overall service was good and we were able to get a refund on the cost of the new battery
I have been into this shop multiple times for this one issue since I purchased this vehicle in April of 2018, and it is still not fixed.
Thank you for always taking care of my vehicle. Great service.
Today couldn’t have gone any smoother! I was anticipating half of my services to be completed since I was a walk in. Danny was awesome, and reassured me that all services would be completed same day. Great customer service. Thanks again!
They were both timely and friendly from the time I arrived until the time my car was repaired.
Thank you for taking extra time today!
Beau delivered excellent customer service. I was very happy with the overall service experience and will continue to have my vehicle serviced here because of the continued outstanding service.
5 stars over the other Honda dealership!
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