Great work with the maintenance of my vehicle, and great advice
Jeremy was professional and friendly. He responded positively to each of my concerns and got the repairs completely quickly. And when I returned with 2 more problems he and the manager responded immediately.
I got scammed again. I came for several services, and one service was an oil change. My oil life gauge is still at 40% after the oil change . Should be 200%. This is the second time I was scammed by this dealership.
Daniel Broughton really took care of me and my car. I could not have been happier. Thank you
People in service department made several sexist comments and continuously addressed my boyfriend instead of me after being told by both of us more than once that the car was mine long before we were dating. Completely unsatisfied with the service I received, I bought my car here because I was treated well but now I will be doing the maintenance myself or from someone that treats me with respect.
Awesome job! Very nice and very helpful. I will be back to Freedom Honda!
He was friendly and helpful
I feel very frustrated because my Honda had a seatbelt issue. I called about getting it fixed and the parts person told me it was a lifetime guaranteed and that I just needed to bring it in. I did and the guy(who could barely hold a conversation b/c he couldn’t wait to get back in his phone) told me that wasn’t the case. That Honda changed their policy a month ago. That is total BS. So $145 later, I have to wait for the seatbelt part to be delivered “maybe” tomorrow. The other things I asked to look at- nothing could be fixed except tightening some bolts on back latch. Even my random light got the airbag coming on was dismissed as a glitch. Really!? Now I’m being told I have to pay $185 to fix the seatbelt that was lifetime guaranteed so my children can be safe. When I complained, the kid said I could contact Honda directly. That’s ridiculous! You are Honda. You should be doing whatever you can to help. This is just another example of why we rarely go to the dealer for any services. Always overpriced with terrible service. The shuttle driver was the nicest young lady.
I had a good contact with Drew and Daniel have good thought of taking car to dealship wood highly recommend Hond Freedom
Jeremy Rock provided me with excellent, persnonable and helpful service. Thank You Very Much!
Thanks for your great service, Kevin. You keep us coming back????
Tom and Louanne Riebe
Awesome and just as I was promised
Keep up the excellent mechanical skill and superb customer service plus thanks for Steve the shuttle driver !!! ????
Completed the maintenance in 45 min. Thanks!
Jeremy was great, but car wasn't washed, bogus recommendations on tires
Personable staff, excellent quality work, competitive pricing.
Your service department has lost all credibility due to two things that happened today.
The rear passenger brake that you replaced the cable on smelled like burning by the time we got it home. I’m going to give it a few days to see if it goes away before I take it back in to see what the problem is.
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