Alex went over and above today, there were at least 3 other advisorsworking, with a person at every desk and two deep in the lines to see advisors. Alex helped all but one of the customers who had been waiting in line... I’m sure the other advisors were doing something, but Alex focused on getting customers helped and taken care of in a way none of the others seemed to grasp. She’s a new favorite whom I’ll remember by name and ask for. Big win for Freedom to have her join your staff!
Alex as great! She knows her stuff and cared enough to call me back to explain some of the billing questions that I had. Thanks to her I had a great experience with Freedom Honda. Savannah was also a very friendly driver.
Mr. Whitlock assists me every time I bring my vehicle in. I’ve been satisfied every time.
My 2006 Ridgeline just hit 283,000 miles and the techs at Freedom Honda keep it running great and incredibly reliable. Best vehicle I've ever owned!
Jeremy was very helpful and professional. Answered all my questions and got my vehicle back to me quickly.
Alexandra was extremely helpful and got my vehicle in quickly. The service department was very proficient and got my car back within a half hour. Excellent experience.
Alexandra was extremely professional, helpful, courteous and expedient. She provided fantastic customer service.
The technician advised the salesperson that the drain plug on my 2002 Honda Civic oil pan MIGHT be stripped, and implied that a full oil pan replacement could be likely ($800+ repair). After declining further work on my vehicle, I sought out a trustable second opinion on the matter and discovered that the drain plug on the oil pan is 100% not stripped. All I had asked for was an oil change on top of the airbag recall that was being performed.
I am thoroughly disappointed by this lack of sincerity and have lost trust in this establishment. I can assure you that I will never be purchasing a Honda from this dealership or trusting your staff to evaluate and/or maintain my vehicle.
It was fast and convenient
Kevin is excellent, just like everyone at your dealership. That is why I do business with you.
Even though Saturdays are one of their busiest days, they still did a fantastic and quick job. I love coming to Freedom Honda for my maintenance needs. Every staff member I have came across has been pleasant and professional.
Thank you to the Personnel at Honda for always checking with us and keeping all our vehicles up to date. On all of the services you do and always leaning forward. You guys are always appreciative, always with happy smiles, and whenever we stop by. thank you very much, you guys have a great holiday season.
Kevin is very kind and thoughtful. I appreciate service advisors like him.
Very friendly and nice! I will be back!
Approached with professionalism; my car was ready at the estimated time. Kevin was polite, professional, and exhibited excellent customer service. I appreciate this, thank you.
Daniel was very professional.
Quick Service and friendly customer reps!
Kevin went out of his way to ensure that I was completely satisfied with my service.
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