Mercedes-Benz of Marin Auto Repair Service Center

Brittany went above and beyond to communicate the progress and status of the repairs.

Traci is great!! I love her service.

Traci was great!!

Eliseo is amazing!

Anthony was very helpful and courteous!

As usual very good service

Great service

Anthony was very good about keeping in contact with me and letting me know what was going on. I was very satisfied with his service.

Elisio is the best!!!!!! Give him a raise!

Eliseo was awesome, friendly, efficient and knowledgeable. Bruno

He was very accommodating and helpful.

Traci is exceptional. Thanks

Very helpful prompt efficient

Traci is knowledgeable and informative. Appreciated her straightforward practical approach.

My one hour service ended up being 2 1/2 hours. Had I been informed that the one inquiry I had about my window would take an additional 1 1/2 hours, I would have made a separate appointment.

Great service !

Angelo is great. Each time I’ve come in he has been exceptional.

Highly responsive, super quick check in process, great status updates and she takes time to be sure it’s perfect. Traci is the best!

We needed a new battery. It took MB Roadside service 3 hours to get to our house & give us a jump so we didn’t get to MB of Marin in San Rafael, CA until an hour before closing time. They put in a new battery & washed the car which was great. We also bought the free battery for the lifetime of the car. However, when the attendant drove the car back for pickup, he motioned me to come over & kept pointing so that I opened the car door from the outside & he got out. When I got in, I saw that the driver side door handle was broken. This was not the case when I turned the car over for service. The inside, driver side car door handle was operating & I was able to open the door. I crawled over to the front passenger side, exited that door & immediately reported the situation to Traci Crespo. IShe said it was too late for service that so we’ll bring the car in Monday 10/ 19 @ 2pm to see what can be done.

Eliseo is a fine professional with the answers when needed and very courteous!!