No surprise here – Eliceo always delivers high-quality customer service.
Traci was great. Friendly but also professional. And she was honest and didn’t overpromise( which is a problem I’ve had in the past with your service department not delivering my car when they said they would and informing me of the delay at the very last minute) thank you Traci!
Lovely man who couldn’t be better at his job!
Mr.Gomez provided excellent customer service.
Angelo was professional and helpful
Elisio is always amazing...calm, problem solving and he's just great to work with...an all around nice guy too!
He is intelligent very helpful and always a pleasure.
Anthony was great, super responsive with me every step of the way. Thanks again!
Eliseo did a fantastic job of solving the issues and making sure the car was done as expected. Thank you.
Anthony was perfect. Thank you. -Manuel E
Brittany was fantastic. Great communication on progress.
Anthony went above and beyond anything I could have expected! He kept me updated and was so very polite .
Apart from missing a leak that had been raised pre service everything was exceptional. Anthony was fantastic to work with and kept me updated every step of the way. A* service.
When the engine light came back in less than 24 hours after major engine repair Angelo got the car right back in, had problem diagnosed & fixed within hours & I had my car back. Fantastic.
Communicative, friendly and professional
The customer service was excellent they were very professional and prompt with the repair of my battery.
Angelo was very helpful and explained everything clearly. I have been a customer at Mercedes-Benz for the past 20 years and will continue coming back as long as the service is this excellent.
Traci is always great to work with
The service was on time and professional I was very happy with service thank you
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