Marc is the absolute best in the business!
Great service from Anthony.
Brittany was very professional, took the time to listen to my needs and stepped way above the expected! Brittany is awesome and I feel a great asset to the company...
When I needed the left headlamp replaced. I called into Service to set up an appointment for today. Brittany immediately took care of the replacement of the burned out headlamp. I greatly appreciated Brittany’s help as it relieved my concern of driving at night.
Thank you so much!
As always first class treatment
And service...
I appreciate the focus on
Exceptional support.
Nancy Robbins
Angelo always goes above and beyond. His professionalism and customer service speaks volumes about who he is and the brand he represents. Angelo should be recognized and rewarded for his excellent performance.
Brittany is not representative of Mercedes Quality.
Brittany was truly wonderful! Professional and efficient and very thorough ... not to mention, warm, friendly and an excellent representative for Penske! I am so glad I had her assistance today.... everything went smoothly and I look forward to Brittany helping me on my next service visit. Please recognize Brittany as a very valuable employee! Also, it was wonderful to see Robert as well! I know when I see Robert that I am in the best of hands. His welcoming and engaging presence are a mainstay at Penske Mercedes. Congratulations on having a team that works so well together!
Pease tell me what the charge of $7.35 on invoice B3CA11A was for? Angelo said he would take care of the very short out of service charge that I drove the car.
Thank you, ****
Angelo was on time and accurate. Thank you to the whole staff for a job well done.
Brittany was very helpful and communicated regularly about the status of my car and was able to get me a loaner which is very important because I needed to get to work.
Emergency drop in. Professional, in and out in an hour. Friendly, efficient! Good experience!
Great service by Anthony.
Great service as always!!
Fast and efficient. Anthony is great to work with.
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