The service was great. Brittany made me feel welcomed, appreciated and informed. This level of service is rare, but appreciated when its experienced.
Anthony was very informative and personably. He is great with customer service and seems to know a lot about the Mercedes Benz. You have a great employee there.
Anthony’s commitment to my complete satisfaction was very impressive. He made sure I was totally satisfied and answered all my questions. Thank you very much
Anthony is a stellar guy. A huge asset to your team and I’m happy every time I’ve been able to work with him. He’s incredibly knowledgeable, kind, and diligent. Makes it fun to get tune ups honestly. Thanks for everything Anthony! Benz is lucky to have you.
Very pleasant and details oriented. Great service and thank you for understanding my schedule. Happy holidays! 5-STARS SERVICE PROVIDER!
Traci is very personable, attentive and a pleasure to work with!????????????
Friendly & professional. Kept me informed on the status of my car. All around great experience!
my experience with Antony was very pleasant
I already did this. Everything was fine.
Traci was great!
Happy Christmas
You guys really need to fix your last customer touch point. Everytime I bring the car in for service, sales consultant seem to completely forget to make sure the car is brought out in a timely manner after bill is paid. Wasted 90 minutes and probably more if I had not asked what was taking so long from the 10-15 minutes I was originally told to get the car washed and brought up for me. Prior time was nearly 2 hours also. Horrible way to leave last impression. Drove off annoyed. Got livid when the tire pressure light popped on after not even half a mile after leaving. Brought car back and asked if the issue was looked at since that was one of the main reasons why I brought it in for service. Was reassured that the issue was looked at. Had them look again while I watched upon which a technician saw the nail in the tire. Come on. Lost 2-1/2 hours of my day. Coming and going and coming back again. Was waiting to see MB EV model next year but was so annoyed I drove over to Tesla to give them 100k of my business instead. Lost a loyal customer for life.
Brittany was all about customer service. I felt like I was well taken care of and informed along the way throughout the servicing my car.
Brittany gets five stars!
Very professional and excellent attention.
Great and fast service! Brittany is really personable and helpful!
Traci is a asset to your company, very charming and helpful. I will only work with her or Eliso .
Traci Crespo goes above and beyond for us!
She’s a great asset!
Brittany provided excellent service!
Brittany delivered the type of service that I think should epitomize all MB service
Helpful, proactive and timely.
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