Tony was great. Friendly, fast and helpful with my questions. He made the service call actually pleasant Vs just another chore.
Tony is the best. I've been with Mercedes for over a decade at two different dealerships (you and Fletcher Jones) and he's the best.
Mark has been a dependable and able service rep for many years-- bravo!
Angelo was wonderful, he kept me informed on what was going on with my car
And I really appreciate that
The service was terrific, and the repair exceeded my expectations.
i can't say anything,Tony is so helpfull,excellent customer service!????
Tony is the best. RAB motors is lucky to have him
Already completed survey. All excellent!
Really great customer service! Thank you!
Eliseo is excellent service agent. He knows his business and is extremely helpful and polite at all times. He is a very competent MBZ representative.
Thank you.
Leslie F
The reason I came back from BMW is your great service
Angelo is knowledable; quick; rffeicient; Good w/ people
Angelo answered all of my questions and gave very thorough explanations.
Eliseo is great! Love working with him.
Kari Cusack
Tony is GREAT!!! The problem is about "time". It's such a big deal to bring a car in for any kind of problem. Truly, had I known this beforehand, we never would have leased a Mercedes. We had considered buying one, but I will return to Range Rover when my lease is up. Tony is really good, but I think there should be more structure in the service department so things go faster and easier for the customer. Most people have better ways to spend their time than sitting in the waiting room. I drive down from Saint Helena and try to get lots of errands done and spending 45 minutes in your lobby is not the best way to spend a short day.
Mary is always the consummate professional. She's a true asset to your service dept.
Angelo was awesome. I'm from out of the area and he treated me as one of his long term, highly valued clients. He's what makes us repeat customers of the brand!!!!
As always, Tony Danai managed my service appointment with the highest level of expertise.
Mary always provides exemplary service with a smile.
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