Service Center

Real Reviews From Verified Customers

Lenore D.
5 out of 5
8/17/2017
Mark was great. Fit me in for a time commitment and got me out very quickly. Excellent service. Thank you.
Jennifer B.
4 out of 5
8/17/2017
Car was finished early as requested
Walter M.
4 out of 5
8/17/2017
Starting with the service consultant Mark and then the tech Angelo and your shuttle driver Scott Moore, doesn't get any better than that. Thank You
Mark O.
4 out of 5
8/17/2017
Top flight response to all queries
Robert S.
5 out of 5
8/17/2017
Mark is always on top of things and is a great representative of your company.
David R.
4 out of 5
8/16/2017
Mary is great
Joan M.
5 out of 5
8/16/2017
Very efficient process and all staff are professional and friendly.
Joe D.
4 out of 5
8/16/2017
Mary is on top of her game. Couldn't do without her.
Pascal J.
5 out of 5
8/16/2017
Tony is amazing, perfect service
Holly R.
4 out of 5
8/16/2017
Mark is fantastic!
Jonathan G.
5 out of 5
8/16/2017
Mark has always exhibited a "customer first" approach and this is greatly appreciated.
BRIGID B.
5 out of 5
8/15/2017
On time- easy to work with- thx!
Margarita D.
5 out of 5
8/15/2017
I am very happy to have met Tony and have him as my service advisor
Donna B.
3 out of 5
8/13/2017
It was very disorganized both when I dropped the car off and picked it up. Mary was out sick but a nice woman offered assistance to find out who would be helping me. Eliseo was busy and finally Angelo helped me. Tom went over the loaner. He claimed that my tank was full. I believed him as is standard. However when I checked the gas tank to top off since I drove no more than 8 miles total in 24 hrs. The gas tank took 10 gallons and I spent 30.14 on the gas. Then when Eliseo called me the night before I picked it up he said come in Saturday at 8:30 am or 9. I got there after filling the tank at gas station about 11:10am Again the car was not out in front ready but found out it was offsite being washed and not ready for another 10-15 mins. Now late for appt at 10:30 I got the car and left. Eliseo was not there but again Angelo came to help me and took the gas off my final bill. The expense of service at Merceds did not equal the service this time. I will hope for better in the future.
Timothy P.
5 out of 5
8/13/2017
Great job end to end
Earl I.
1 out of 5
8/13/2017
My vehicle was brought in for the resist all treatment. I took photos of my car before having the treatment done. When I received it back there were scratches that wasn't There before with a bad touch up paint (fix). My car was returned to have the treatment redone which was supposed To take two days. In the third day when I had not heard from Anyone I called, only to find out that Mary was out sick and the Paper work was not done. Had I not called I don't know when I Would have received my vehicle.
ROGER C.
4 out of 5
8/13/2017
We were from LA on our first road trip. My dad was throughly impressed with Mark and your dealership. We also enjoyed talking with Byron in sales. Thanks for getting us back on the road in a timely manner-Holly Coar
Lori W.
5 out of 5
8/13/2017
He was so nice to me!
KENNETH C.
5 out of 5
8/13/2017
The first time being helped by Angelo. He's top notch! Got me in and out in less than an hour without an appointment.????????????
James M.
4 out of 5
8/13/2017
The greatest

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