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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Truman R.
4 out of 5
11/3/2017
Eliseo is a fantastic representative of your business. Couldn't ask for a better person and service I have received. I employ many people and know good resources are very difficult to find. Eliseo is an example of one you need to clearly recognize and value. I'm sure there are others in your organization that I don't know that deserve recognition because it's evident that your Managenent is very focused on providing the best service and experience from the dealership. Two more years and maybe we can find a nice S63 AMG !! Very best
Graeme C.
5 out of 5
11/3/2017
all went well
Lance R.
4 out of 5
11/3/2017
Very fast service today for oil & filter change on my 500 SL In & it in 1 plus hour
John P.
5 out of 5
11/3/2017
Eliseo is very professional, extremely knowledgeable & most congenial. He was very thorough & I feel really fortunate to have him as my service advisor!
Ed M.
5 out of 5
11/3/2017
I was very pleased with the customer service Angelo provided. I won’t hesitate to consult with Angelo in the future.
Colleen H.
5 out of 5
11/3/2017
Conciencious service
Helmut S.
5 out of 5
11/3/2017
Great service
Barbara M.
4 out of 5
11/3/2017
This would not have been repaired as of yet if Mary hadn’t intervened. She is truly an outstanding service person, willing to go out of her way to help me at all times. Not sure I would be driving a Mercedes if I didn’t know Mary would be there covering me. Truly, she is such an asset to RAB. She is the heart and soul of that service department!!!!
Madelyn C.
5 out of 5
11/3/2017
As always excellent customer service
Kamyar S.
5 out of 5
11/2/2017
Tony was great!!!
Charles T.
4 out of 5
11/2/2017
Eliseo is amazing he goes above and beyond every time I bring my car in for any type of repairs he’s a complete asset to Mercedes-Benz. He is the only reason I return to the Penske dealership
Marc F.
5 out of 5
11/2/2017
The BEST service I have EVER had!!
Jane G.
5 out of 5
11/1/2017
She was excellent
Coralie M.
4 out of 5
11/1/2017
Tony is the absolute best! I know I can always rely on him to take good care of me. His service was superb!
Michael M.
5 out of 5
11/1/2017
Mary was great!
Marilyn M.
4 out of 5
11/1/2017
I had a ver good experience with Mary
Nicholas H.
5 out of 5
11/1/2017
Thank you.
Kati S.
5 out of 5
11/1/2017
Efficient and friendly, as always!
Maureen M.
5 out of 5
11/1/2017
Very friendly and efficient.
Catherine V.
4 out of 5
11/1/2017
Mary is THE best!

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