It is worth driving from San Francisco to this service department because I always feel well taken care of… Always
Rim damaged during service was not repaired to original condition after 3 attempts.
Speed, courtesy and finding solution immediately
Our service rep Mark Greenblat at Marin RAB Mercedes, was just wonderful. Extremely customer service oriented and kept us updated on the status frequently... A+
The dealership here is top notch. There's other local dealerships, but love coming to this location.
Mark and this dealership are a shining asset to your company! Kudos to them.
He was very helpful. Excelente services
Angelo is very professional and we are very happy that he is are service advisor.
Thankyou,
Tom Miller and Carol B
He is very professional and courteous.
Mary is always professional but friendly. She is accommodating and keeps me informed on the status of my car. I love working with her! MB of Marin is lucky to have her.
Eliseo is the absolute best! Professional, polite, added a little humor to my husbands silly mistake concerning a key fob and just an all around very nice man.
Every person we have dealt with at the dealership is extremely polite, thorough in their job and very knowledgeable.
She is the best service representative
Thomas has an exceptional understanding of how the client wants to be treated. I run a business that has a goal of delivering an impeccable client service experience. Thomas has the skills and insight required and he would be a welcome member on my team.
Eliseo always provides outstanding service. I have been a customer since 1994 and have requested him as my service advisor. He goes above and beyond to accommodate me so servicing of my vehicles goes smoothly. Even making arrangements to get my vehicles delivered when unexpected circumstances arise. You must be quite pleased to have such an outstanding advisor!
Service done quickly and thanks for it.
Start to use text to communicate when serviced vehicles are completed
I really appreciate the customer service! Mary is great and I always enjoy seeing her even when my car sick!
Mr. Greenblat was professional, courteous, and personable. He is very customer service oriented. The experience was one of the best service experiences that I have ever had when dealing with car maintenance.
Sincerely,
Charles G
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