Good communication and on time.
Wonderful job ? solved issues.
Great service, communication and willingness to do the job right. My only feedback is that I received my car back without a wash and it was very dirty. Since this was essentially the equivalent of taking delivery of my new car - I had it less than a day before bringing it in for service - I would have appreciated receiving it clean.
Otherwise the service was excellent.
Angelo Gomez is an excellent service representative. He cares about the customer getting the best quality service. Very detail and work with you to ensure you car is taken care of to the fullest.
Elisio is very knowledgeable and helpful.
No suggestions on express service
Mark is the best. He kept me informed and was very helpful.
Good group of people who know what they’re doing.
It was great to get in at the last minute for a safety issue with my tire, and to get my normal service.
Mary is the best and I always have an excellent experience and enjoy having her s my service advisor.
Tony always does a good job.
Mary had been a great service rep who I've weird with since I
Bought the car in 2013.
Eliseo was so GREAT...excellent communicator and service counselor...
Tony was thoughtful, helpful, and informative. He represents the best in concerned customer assistance.
We took the car in for a windshield repair. It was not explained to us that there would still be a chip in the windshield after the repair.
They didn’t even clean the windshield after “ repair” was done. There was stuff all around the repair area... look very sloppy. Made me wonder if perhaps I should have taken it to a windshield repair place. We took it to Mercedes because we thought you would do a better job than Safelite repair place.
It’s the first time we’ve had bad experience with you guys. Sorry, but thought you should know.
Love the service. Will definitely come back
Very happy with the level of service. :)
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