Appointment started late (behind schedule) but Mary made up for it with a discount coupon ! Thx !
Having worked in the service industry internationally myself for over 20 years, I do recognize and appreciate outstanding customer service as provided by Thomas.
He is not just professional, knowledgeable and courteous, but his genuine care and interest is indeed refreshing. He is a true asset to your team.
Thank you! Warmest Wishes, Barbara Z
I really liked working with Tom. He was very responsive to my needs and concerns. I look forward to working with him again.
Mary is always professional, courteous and thorough. I’ve been going to her for years and there’s no other service advisor I trust as much.
Every thing went well. It was just too expensive.
Eliseo was superb as always. He is a credit to your firm
Looking forward to your questionaire.
I have appreciated mary's professionalism.
Tony very efficient and personable
Angelo was wonderful. Knowledgeable, courteous, and helpful. I look forward to working with him in the future. Thanks.
Great customer service, prompt and detailed- thank you!
Mary was very pleasant and informative. She is very knowledgeable and goes out of her way to help her customers.
Excellent service as always!!!!
Very happy with today’s experience.
Mark Greenblatt is awesome !
Scott Carter handled the sales and delivery of our car. He did a remarkably professional job from his first introduction to finaly handing my wife her key and sitting patiently with us explaining the funtions of this "high tech" car! My wife and I both grew up in Marin and this was our first experience with Mercedes of Marin and it was nothing short of wonderful ! We would highly recomend M.O.M. to our friends and family !
All good! Actually had my car delivered to Santa Rosa where I returned the loaner car. Very appreciative.
Eliseo is always very professional, thorough and takes care of everything that is needed. Eliseo is one of the main reasons that I continue to come to Mercedes-Benz of Marin....
waiting room and coffee is very bad
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