Overall service was excellent and will
Look forward to working with Mercedes Benz and him as well
As always, Mark is easy to deal with and provides answers when needed. Thumbs up!
No survey needed just wanted to say that Jason is a great guy and super helpful
I was very satisfied with JASON’S professionalism after the POOR service that I was given. He did his best to accommodate me and for that I was thankful. As for the rest of the team the lack of communication caused yet another horrible experience for me. Maybe you can use the service that I received as a case study of how the lack of communication between employees caused such a bad experience for the customer. AND DO BETTER!
Tony was tremendous. Outstanding service.
Eliseo always provides top notch service! He cares and it shows!
Your software Interferes e my phone op-bad!
Efficient and professional. Went above and beyond by touching up a deep scratch on my door as a courtesy. Really appreciate the great service.
Angelo is an asset to Mercedes-Benz of Marin, great service again, thank you
Angelo was amazing. Very nice and helpful. Explained what was going on
Absolutely satisfied with years of ongoing excellent service. Thank you !
Mark listened & wrote up my service needs. All was handled perfectly & quickly. Shuttle service was great with nice drivers.
I arrived 5 minutes early for my appointment. Mark was detained by another client for nearly 30 min delaying my appointment. Additionally there we no loaner cars so I had to go to Enterprise (after specifically selecting a day when one was supposed to be available). All of this is understandable but it made me late for my meeting with my clients. There were apologies but that didn’t change that I was late. Mark comped my detail which I appreciate however, I am now missing my suction cup Phone mount. This is the first time in 15 years of servicing my cars with you that I have had these kind of issues.
I was effectively helped by Mr. Greenblat. Thanks so much!
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