Tony Danai was amazing in his customer service, friendliness and professionalism. Thanks to Tony, I felt respected, valued and appreciated as a Mercedes owner. Even when I was assisted by Tony 2 years ago, I felt that he was trying very hard to give me the best customer experience, and ensure that my wait for my car was the shortest! Please pass on my sincere appreciation and thanks to Tony.
Mark Greenblatt was outstanding as always. Overall I continue to be totally pleased.
Tony has always given me superior service. He's the best.
Eliseo was great. Even though he had a booked day, he fit me into the schedule because of my dead battery. As usual, he goes above and beyond!
Appreciate the customer service and providing a loaner SUV
Mark Greenblat is always the best!
Eliseo as always does a top notch job. He is a big reason why we own 2 AMG Mercedes!
Eliseo is wonderful as always. I took my car in because the steering column was making a horrible noise. My husband went to pick it up because it was fixed but when Eliseo got into our car he himself heard the noise again. He was nice enough to keep our car and very apologetic for it not being fixed and let us keep the loaner car.
Tony is thorough & great.
I’m glad to have him as me new service advisor.
Thank you again Angelo, However I am quite disappointed in the fact that the mechanics didn’t clean the engine like it set on our receipt when we picked it up last week
Always great service from Angelo. Thanks
The engine light came on during a very inconvenient time. The dealership was very nice in offering a loaner but my choices were limited during a time when I needed my car. To find out after three days that it was a software issue was disappointing.
Eliseo is very professional and great to deal with.
Eliseo and technician patiently listened and promptly tested the car and even though they could not identify the exact nature of the roughness they re-bled the brakes and that problem is fixed
Mark was super accommodating in helping us get our repairs completed in one day, so that we could have our car back for the Lavor Day weekend. He saved us a lot of logistical maneuvering- thank you Mark!
Friendly service from everyone.
Tony is an excellent, customer focused service advisor! 5 stars!!
After two days of delay mark got the urgency of my needed my car. All went quickly after that
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