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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Wilbert T.
5 out of 5
9/12/2018
Vic was VERY helpful and patient!
James F.
4 out of 5
9/12/2018
Mark is great - easy to work with, friendly and gets things done with dealership staff!
Lori H.
4 out of 5
9/12/2018
Eliseo was/is great. Only negative is the cost of a battery installed $384!
Hyojoo L.
5 out of 5
9/12/2018
It was a great service!!!
William C.
5 out of 5
9/12/2018
Eliseo is a great representative for Mercedes. Very knowledgeable.
Paul S.
4 out of 5
9/11/2018
Elisio is the absolute best!!!!
KENNETH M.
5 out of 5
9/11/2018
Tony was awesome and incredibly accommodating.
Nathan P.
5 out of 5
9/10/2018
Jason was very professional and courteous, and I especially appreciated the loaner vehicle.
Linh P.
4 out of 5
9/10/2018
Jason is amazing. He was the reason I got my new car and got out of my lease early. Keep him happy he represents your brand well.
Jaclyn B.
5 out of 5
9/9/2018
Steven was very knowledgeable and professional. Great representation of Mercedes.
Thomas C.
4 out of 5
9/9/2018
Mark does a great job
Thomas K.
5 out of 5
9/8/2018
Noah is very nice and answered all my questions. I was very happy with her service.
Hans P.
5 out of 5
9/8/2018
Couldn't expect a better service. You could feel they improved the quality of the car. Eliseo Estrada provide an excellent service.
Antionette G.
5 out of 5
9/8/2018
I appreciated the honest feed back regarding the estimated time to service my car. Also the convince of being driven to a destination and a willingness to drive me back to your site if needed. Excellent customer service. Thank you for respecting my time also.
CHERYL M.
5 out of 5
9/8/2018
He was incredibly helpful and patient considering all the construction going on and chaos. He was superb in Customer service!! Give him a raise! Thank you CHERYL M
Jane M.
3 out of 5
9/8/2018
Work came in on estimate He also offered to help me with another MB that has had an oil leak since purchase
Declan O.
4 out of 5
9/8/2018
Jason was awesome I would only want to deal with Jason when I visit your shop nobody else
Katherine K.
5 out of 5
9/7/2018
Everything was managed smoothly and quickly much better than my experience last time !
Kathryn L.
5 out of 5
9/7/2018
Steve Drew was great!
Jon R.
5 out of 5
9/7/2018
Steven was very helpful and professional. Also want to recognize Anthony Soriano who was able to answer a quick tech question regarding Steering Pilot.

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