Service Center

Real Reviews From Verified Customers

Sherrill F.
5 out of 5
11/21/2018
Eliseo was wonderful to work with!
ADRIANUS Q.
5 out of 5
11/21/2018
Tony is always the most helpful. Got everything sorted without any problem. He is the main reason I buy my Mercedes at RAB motors. Tony provides perfect service!
Tyree S.
5 out of 5
11/20/2018
good communications
MARILYN O.
5 out of 5
11/20/2018
Eliseo is a pleasure to work with..
HAI L.
2 out of 5
11/19/2018
They promised that Service B would be completed by the end of the day but called at about half an hour before the shop closed to tell me that they didn’t know it was supposed to be done within the day and made another promised to deliver my car the next morning at 9:00 to 9:30. I waited until 11:30 and there was no sign of the car, so I called and then they said it would be at 12:30. Had I not called at 11:30, I probably would not get my car back until the end of the day. I will not come back to this dealership / service. Fletcher Jones Mercedes Benz in Fremont, CA provides a far superior service, they actually kept their promise.
Howard A.
5 out of 5
11/19/2018
Thank you Eliseo for taking care of my car
John W.
5 out of 5
11/19/2018
Excellent service Making sure I driving experience is safe for now in the future
Daniel M.
5 out of 5
11/19/2018
He was very professional and posses a sense of humor which was needed at the time. He was able to rectify the unknown issues which made things work for me.
Anatoliy F.
3 out of 5
11/18/2018
havean additional questions
Jessica L.
5 out of 5
11/18/2018
Angelo, was amazing. He did everything he could for me and did an amazing job. I wish there was something I could do in return. So thankful.
Catherine V.
5 out of 5
11/18/2018
Tony was great. Answered all my questions. A valuable addition to service team!
MARIO V.
5 out of 5
11/18/2018
Angelo was awesome!
Patricia B.
5 out of 5
11/17/2018
I always get excellent service when I bring my car into Mercedes Benz of marin. I would not come into San Rafael from Ukiah if I wasn't happy with Mercedes Benz of Marin.
KANDYCE M.
3 out of 5
11/17/2018
I had an appt but still had to wait 20 min to check my car in because shevwas on the phine then my uber was 20 mins wait when they said it would be 5mins
Holly D.
5 out of 5
11/17/2018
Mark is always customer focused and provides high level client service. He's a gem!
MICHELLE M.
5 out of 5
11/17/2018
It’s nice to know we have a trust worthy service advisor in our new home area. I enjoyed working with him.
robert h.
5 out of 5
11/16/2018
Tony is great. Couldn't ask for a better service provider.
JACQUELYN J.
5 out of 5
11/16/2018
He was courteous and very efficient. I am very pleased with my experience.
Young D.
5 out of 5
11/16/2018
I’m so happy with Angelo who served me.
GRACE H.
5 out of 5
11/16/2018
Thank you Mark!

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