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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Colleen H.
5 out of 5
3/30/2019
It is a pleasure working with Tony
CHRISTOPHER J.
4 out of 5
3/29/2019
Although the work was completed and everyone was friendly I feel like service department was lacking. Due to construction the office is confusing and there’s really nobody around that can direct you or answer questions. I’ve spent thousands of dollars in service here and I expect the level of service to mirror the level of detail in regards to the car making process.
Fariba Z.
5 out of 5
3/29/2019
Angelo and Tony are great service reps. One of the main reasons I buy our cars from this dealership.
Beth K.
5 out of 5
3/29/2019
He has been my service advisor for many years. He provides excellent service and it is always a positive experience when my car is in.
Steven H.
5 out of 5
3/29/2019
Great job team!!
Sandra B.
5 out of 5
3/29/2019
Very professional. Very nice man.
Garrett L.
5 out of 5
3/29/2019
He’s great!
Joseph C.
5 out of 5
3/29/2019
The service was great!!
KATHLEEN B.
5 out of 5
3/29/2019
Excellent service and a joy to work with!
Blaine M.
5 out of 5
3/29/2019
Always delighted with the service I receive at MB of Marin
Linda G.
5 out of 5
3/29/2019
Everyone was so very nice and were especially helpful !!
Kenneth K.
3 out of 5
3/29/2019
Please update the license plate number for my car to: 8FBV347
Stuart N.
5 out of 5
3/29/2019
Steven Drew was so wonderful. He listened carefully and thoughtfully asked proper questions to ensure what I wanted was really what I should have wanted. I liked his professionally polite mannerism, as compared to some others who acted more casually. I was never happier with an advisor ever before at your dealership. I would seek him out for my next visit. He was five stars! Thank you!
Doria P.
5 out of 5
3/28/2019
Tony has excellent customer service & communication skills.
YANESSA B.
5 out of 5
3/28/2019
It was great service
Dan N.
5 out of 5
3/28/2019
Tony’s fantastic. Having my car with him is always a good experience
David B.
5 out of 5
3/28/2019
Eliseo and all the people at MBZ Marin were great and helpful.
Daniel D.
5 out of 5
3/28/2019
Trading did a great job. Very pleasant.
Michael S.
5 out of 5
3/27/2019
A nice experience - thank you Michael S
Frederick D.
5 out of 5
3/27/2019
Great followup, service department made fix easy. Thanks to Steven Drew and teams!

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