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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Robert G.
5 out of 5
4/19/2019
Great service
Homa N.
5 out of 5
4/18/2019
He is always very helpful
David G.
5 out of 5
4/18/2019
I was completely Satisfied by your whole team not just my service advisor Tony.
Patricia B.
5 out of 5
4/18/2019
She was exceptional!
Andrea O.
5 out of 5
4/18/2019
Always feel very well taken care of.
Patrick L.
5 out of 5
4/18/2019
Eliseo always provides outstanding service and ensure my vehicle is always properly maintained and serviced.
Dana S.
5 out of 5
4/18/2019
I’ll be going back to her specifically when I return for other services. She went out of her way for me and I really appreciate it!
Mandy A.
5 out of 5
4/18/2019
Mark is the best!!
James B.
5 out of 5
4/18/2019
Promptly completed.
HOMA N.
5 out of 5
4/17/2019
Steven was and always is very kind and caring and knowledge. But they were supposed to wash my car and clean inside and they did a terrible job. Steven is wonderful.
Stephen F.
5 out of 5
4/17/2019
Excellent attendance to her customer and superior service in handling my suituation in a professional way!
AUBREI S.
5 out of 5
4/17/2019
Traci is great and provides outstanding service - explains everything clearly and guided the maintenance process very well.
Judith G.
5 out of 5
4/17/2019
We recently moved to Novato and this was our first service here. Eliseo was very knowledgeable and professional and everything went very smoothly.
Justin G.
5 out of 5
4/17/2019
Traci was great. She was a pleasure to deal with. I will surely return to Mercedes of Marin for next service.
Nona R.
5 out of 5
4/16/2019
Thank you Tony Danai & the entire Mercedes Benz of Marin for always making me feel like I am a priority!! Every time I visit your dealership I always feel like I am at home away from home!! You all are just amazing ????
Ellen B.
5 out of 5
4/15/2019
The service was wonderful. Thank you, Ellen B
Iris W.
4 out of 5
4/15/2019
He was fine. The previous advisor not so much. No one called me to let me know the part was in.
Robert E.
5 out of 5
4/14/2019
He did a very good job. Thank you, Diane Ellison
Norma L.
5 out of 5
4/14/2019
Absolutely love working with Angelo. He informs me of all that was done, and is always happy to answer any questions I have. I will keep coming back as long as he’s around. Thank you!
Elizabeth G.
5 out of 5
4/13/2019
Always great!

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