Mercedes-Benz of Marin Auto Repair Service Center

I didn’t like paying over $400.00 for a little bolt and wasn’t happy that it wasn’t covered under my warranty. That being said Noah was very courteous and professional and everything was fixed that needed to be so I guess I can’t complain.

Yes great service by Traci

Mark is consistently awesome! Has been a fixture at MB for years and always take good care of me an makes sure I am a happy customer when I leave. Above and beyond.

The best service dude ever!

The service was superb

Eliseo is a fantastic representative of the type of service that Mercedes is known for. Excellence. He is also a wonderful person and always looking to do what he can to help. Thank you Eliseo.

Steven was very informative and efficient. Much appreciated!

I consider Mark Greenblat a friend. Very knowledgeable and personable.

Always great service

Tony always great to work with. Excellent customer service

I did not call to schedule my appointment. MB called me. A woman with a thick Asian accent scheduled my appointment and then contacted me because she had made an error and no loaner car was available on my original date. I scheduled a second date, assured of a loaner being available. I drove an hour and fifteen minutes to my appointment. I waited twenty minutes after my scheduled appointment to meet the service rep. No loaner car had been reserved for me. This is the third service appointment in a row where I feel I haven’t been treated as I expected. The last time I waited all day, only to be told at 4pm that I should cone back the next day. The service at MB has gone down hill significantly over the years and I can no longer be a customer at your dealership. I have bought 6 vehicles at this dealership over the last 7 1/2 years. I’m shocked that I am not treated as the valued customer I feel I should be. Nancy A

Mark was very kind. A family man and gentleman

All went very well Thanks

Steven is very personal and easy going

Mark Greenblat continues to be a first rate service advisor! He is thorough, knowledgeable, and a pleasure to work with.

Very courteous and professional

He is great

Tony was a joy to engage with, as usual.

Traci was thoughtful, very helpful and great to work with. Thanks YOU Traci

Quick service. Courteous and very informative explanation of repairs needed. All issues seem to have been resolved. Thank you.