Traci did a superb job working with the service team to take care of everything required to complete the necessary work on my C300 in the time allotted.
Excellent following initial cancellation due to shortage of loaners. I was pleased with the quality and friendliness of service.
Awesome service from Traci
Great in person customer service. However, providing status is not as good. My car was there for almost 2 wks and I didn’t get any type of status until I called a week later. I called a couple of others times and left messages which weren’t returned. I understand Eliseo is busy helping other customers but there should be other service persons responsible for contacting the customer with status.
Steven was very professional. He answered my questions very well and demonstrated great expertise.
Excellent service representative,
Always
Service was excellent as usual. Thank you!
Mark has my best interests at heart
Eliseo provides very personable reliable and appreciated service
Very professional and positive.
Tony provided great service yesterday.
Always know that Mark Greenblat is going to be honest and fair.
Eliseo is great - and his service is phenomenal. However, the tech who worked on the car made it a pigsty. Eliseo cleaned the driver side but passenger side was very dirty. Also the dust cap of the wheel that got worked on was missing. I paid extra for that dust cap set to get it in silver color. This is not the first time I got a dirty car back. My sedan went through the same experience. I would appreciate training the techs a bit better.
Tony was great. The detailing of my car could have been a bit better.
Mark is A+++
That’s A Plus, as in outstanding!
Eliseo was beyond fantastic! Truly! He took care of my car and me efficiently and politely.
He did a great job!!! I think he deserves a raise. ????
Excellent service, Eliseo is one of the best advisors you have there, I hope he is there for a VERY long time. He is the only one I trust there.
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