Brittany did a great job with managing Uber’s, taking care of my issue quickly and being friendly and courteous.
Excellent personalized customer service
We were misled on how long Mercedes was going to keep the car and had very poor feedback from customer service department. Basically they were MISSING IN ACTION.
We finally got the car back the 4th day.
This is not first class service!
Traci Crespo is a pleasure to work with
Anthony Had a winning personality and satisfied all my issues around the car. I would come back to the service center just based on that interaction. I have not thought that in the past.
Traci was very helpful and professional, awesome customer service.
Great communication, easy to trust on service that needs to be done.
Angelo is personable and always professional in providing service. Please acknowledge him as one of your best service reps!!
Thanks again!!
Eliseo is an amazing Advisor and always looking out for the best interest of his clients/customers. He is very knowledgeable and trustworthy and you can always count that he will always have the best interest of his customers in mind. I am truly grateful that MB of Marin has Eliseo.
Additionally, I share the same sentiment about Traci. She's had to assist me a few times while Eliseo has been out and She too is a huge asset to MB of Marin.
Thank you for all that you guys do!
Ali
Eliseo always make sure I am well taken care of and keeps me well informed along the way. He’s 99.99% of the reason I continue to buy and service my cars at this dealership.
Traci is a true professional and extremely professional!
Professional and courteous!
Thank you!
Eliseo Estrada has always been Wonderful to work with. I believe the most Valuable Asset to Anyone is TRUST. I purchased my last Mercedes knowing Eliseo would be there to take care of any issue that may arise. To date, I have not been disappointed.
Too expensive for an oil change
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