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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
David M.
5 out of 5
3/6/2020
He was polite and courteous. Steve and Robert took care of my emergent situation quickly and professionally
Anna L.
4 out of 5
3/6/2020
Eliseo did a wonderful job replacing all four of my tires and aligning my car. Feels brand new!
Geoffrey K.
5 out of 5
3/6/2020
Eliseo is a true professional! I’ve been his client for over 10 years. He’s trustworthy, detail-oriented, and very competent. He is an exceptional asset to your company. I’ve worked with him for at least two of my Mercedes and always had the very best service from Eliseo.
Wei H.
4 out of 5
3/6/2020
Change the mirror, even got the car wash done, thank you Steven!
Susan M.
5 out of 5
3/6/2020
Great customer service.
Maria V.
5 out of 5
3/6/2020
As always Elliseo provided outstanding service. He’s been my service advisor for 15 years. He’s the one I trust and why I continue serving my vehicle at your dealership.
Josef C.
5 out of 5
3/5/2020
Angelo was very professional and competent, nice dealing with him.
David C.
5 out of 5
3/5/2020
Angelo handled my service needs quickly and resolved the issue in half the time he originally estimated. I really appreciate his attentiveness! David C
Summer M.
2 out of 5
3/5/2020
Steven was amazing. Only issue had nothing to do with him. Even though I had fastrak in my loaner, I was charged by them. Maybe it would be good to remind the driver to add the vehicle to the account. Only complaint. Thanks very much - Will be coming back to service with Steven next time.
Nersi H.
5 out of 5
3/5/2020
My husband and I Mojgan and Nersi H
Teri M.
4 out of 5
3/5/2020
Traci was awesome. Sweet as can be! Teri M
BRENT C.
5 out of 5
3/4/2020
Steven is the best service advisor I have worked with!!
KAMBIZ G.
5 out of 5
3/4/2020
traci crespo , thank you for taking care of everything, my car runs grate .
Amanda T.
5 out of 5
3/4/2020
My he person who helped me was really great
Nancy G.
5 out of 5
3/3/2020
Steven was very responsive and helpful!
Kirk M.
5 out of 5
3/3/2020
Traci was friendly, professional, knowledgeable and went the extra steps to make my day work around my timing. She’s terrific!
Sandeep P.
3 out of 5
3/3/2020
Traci is awesome! The detailing job was terrible though and I was told it would be redone.
Beverly A.
4 out of 5
3/3/2020
Steve Drew is so expert!
Adriana C.
5 out of 5
3/2/2020
Very professional
Young D.
5 out of 5
3/2/2020
He is wonderful to woke with & I like his service.

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