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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Anita C.
5 out of 5
3/10/2020
Very efficient
YIDAN T.
5 out of 5
3/10/2020
I’m very satisfied with the service today, and I appreciate for the help from Steven as usual. Thanks again
Kelly G.
5 out of 5
3/10/2020
Brittany was wonderful and I hope I get to work with her again!!!
Pilar M.
4 out of 5
3/10/2020
Steven was very friendly and was able to quickly and efficiently assist me with my issue!
Susan K.
4 out of 5
3/9/2020
Eliseo is great!
Joanna S.
5 out of 5
3/9/2020
Angelo provided excellent service, information and updates.
Scott F.
4 out of 5
3/9/2020
Great service. I was told up front what would be done. Was given a consult and recommendation. Additional request completed and an estimate for new tires. Timing was accurate. Friendly staff. Easy.
Junji S.
2 out of 5
3/8/2020
I was told the service would be done in 1-1/2 and 2 hours. The service actually took 2 1/2 hours. Then I would requested a courtesy vehicle.
Jonathan L.
5 out of 5
3/7/2020
Steven was much better than the last customer service person I had there my last service.
Donna J.
1 out of 5
3/7/2020
Also, I am disappointed I was not given a 20% discount. My husband says he gets coupons all the time, between my husband and I in the last 2 months we have spent around $5000.
Earl B.
5 out of 5
3/7/2020
Always a good job
Morberto B.
5 out of 5
3/7/2020
She was great, great energy, great personality, and very efficient!
RONALD M.
5 out of 5
3/7/2020
Angelo is very customer oriented! Great service
Dolores B.
5 out of 5
3/7/2020
Eliseo provides excellent customer service. Very thorough in explaining service components, takes extra effort to provide transportation, patient with numerous questions . I am a loyal customer because of him.
Christine D.
5 out of 5
3/7/2020
Eliseo is very courteous, personable and easy to work with. It’s people like Eliseo who make the difference which keeps customers happy and reflects well on the Mercedes brand.
W. E.
5 out of 5
3/7/2020
As a new client to MB of Marin, I was very satisfied with Traci Crespo’s assistance. Job well done!
Lisa K.
5 out of 5
3/6/2020
Steven provided excellent service. Thank you.
Andrew M.
5 out of 5
3/6/2020
Steve was great
Heather F.
5 out of 5
3/6/2020
Tracy was great. She was very open and honest about what was happening with my car . She kept me informed with lots of updates. She put my mind at ease . She is definitely represented your company beautifully. Thank you Heather F
Yahia H.
5 out of 5
3/6/2020
Excellent service!

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