Service Center

Real Reviews From Verified Customers

ERNEST Z.
5 out of 5
5/29/2020
Anthony and the rest of the MB of Marin team did an excellent job maintaining and detailing my SL. Their collective effort is appreciated.
Igor O.
4 out of 5
5/29/2020
I have owned a Mercedes for a long time and always the high end vehicles I had many service advisors but traci crespo is the absolute best. She is always on time comes through on every word and always on top of everything. She literally makes your experience easy and pleasant to the point where there is not stress for the client. She is the best
Michael F.
4 out of 5
5/29/2020
Angelo Gomez was very professional, perfunctory and handled everything as smooth as glass. Thank you for supplying a loaner vehicle. I signed paperwork before departing today and was not presented with any invoice or I would have protested. I did not expect an invoice of $29.93 Which was emailed to me. The loaner car was not fully Fueled before I departed and I don’t live locally but in Santa Rosa. Had I been told that I needed to fill the vehicle before I left today I would have filled the vehicle myself like I am accustomed to doing when I rent a vehicle from Hertz or Alamo. It’s just the principle. Thank you.
Kiersten G.
4 out of 5
5/29/2020
She went above and beyond
Michael K.
5 out of 5
5/29/2020
Traci was excellentand very professional. My service appointment was painless.
Marlonn A.
4 out of 5
5/29/2020
Loved it! Thanks a lot guys and stay safe please.
Macielo S.
4 out of 5
5/29/2020
Anthony was a great communicator and successfully met my requirements. A job well done for him.
Stephanie C.
5 out of 5
5/29/2020
Very straightforward service. Limited interaction with Angelo, but he called promptly when service was done. I saw him when I picked up car and he was very courteous and friendly. Whole process was an excellent experience.
Stacey T.
5 out of 5
5/29/2020
Always a pleasure
Kyee Y.
4 out of 5
5/29/2020
keep it up.
Bounlieng C.
5 out of 5
5/29/2020
She was great in keeping me updated. Great person to work with
Robert M.
5 out of 5
5/28/2020
Anthony was terrific. Top notch!
Brian L.
1 out of 5
5/28/2020
There appears to be damage to my car.
Daniel M.
4 out of 5
5/28/2020
Cat’s Meow !
Michael D.
4 out of 5
5/28/2020
Drew was good. Service was expensive.
MARIANNE D.
5 out of 5
5/28/2020
Eliseo Estrada was very personable, professional and thorough and provided me with excellent service.
Arlene S.
5 out of 5
5/27/2020
Excellent service as usual. Very pleased. Thank you very much
Randall E.
5 out of 5
5/27/2020
Traci is very helpful It was truly a pleasure working with her
John H.
5 out of 5
5/24/2020
I needed express service and she provided that level of service. She also kept me well informed as the service progressed. John H
Kamran S.
5 out of 5
5/24/2020
She is a great representative . I am totally satisfied With her service and recommend her to other Mercedes owners To use her serives. Thanks again

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