Only one comment. I asked for a cap for my back tire and service forgot to put one on the tire. Is it possible for you to mail me a cap for the right back tire?
Queen N
I was given an estimate repair of $4,500 when I asked to garranty the job there was not warranty of the problem might come back again.
I took my car to a Mercedes Benz shop they quoted me $1,090.00 replacing the same part and they gave me warranty. I’m not happy. Sorry
He was courteous and very professional
Eliseo is absolutely the best. He is a great ambassador for Mercedes.
Eliseo is the best! Answers questions and return calls promptly, how refreshing.
Fantastic service from start to finish!!
Excellent customer service and thank you for conducting pick up and drop off!
Eliseo always takes great care of us when our cars are in for service.
Traci was a great pleasure to work with, this is why we bought a Mercedes, the customer service experience is a step above the rest.
Stephen Drew very knowledgeable and helpful.
Anthony was professional, pleasant & knowledgeable. He made my experience a good one!
I have worked with a lot of service reps over the last 40 years, representing almost every major auto OEM. I think that Angelo is one of the best representatives of your company - and the products you sell. It is always a pleasure to work with him. He is the main reason that I have my car serviced at Mercedes of Marin. Thanks Angelo! -Don Strimbu
Eliseo is a pleasure to have as my service advisor. Always has my best interests at heart. Always points out any additional concerns.
Love working with Traci. Knowledge, helpful and communicative. She’s the best!
Eliseo provided me excellent service.
Traci was professional, friendly and took care of the weakened batteries in my key fobs.
Angelo is great, always provides excellent service
Yes I very impressed by the Good work done on my car by Angelo Gomez
He acted professionally by explaining all the Work done before and after
Iam impressed how neatly the window was fixed and I appreciated cleaning of the broken glasses inside my car.
Angelo organized my transportation pick up on time
I would definitely recommend him for his excellent Job
Very nice guy to talk to and helpful
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