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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
James H.
5 out of 5
8/11/2021
Minor work was need. Service was prompt. Thanks
DONALD S.
5 out of 5
8/11/2021
Rudy is the best. I always know my car is in good hands
Melinda P.
5 out of 5
8/11/2021
It’s great to be kept informed by text messages.
Sandy L.
4 out of 5
8/11/2021
Beau Ly is a great consultant.
Carl Y.
4 out of 5
8/11/2021
Completely satisfied with service representative Robin Ho
Winnie X.
5 out of 5
8/11/2021
Man Wong was extremely helpful and friendly. He gave me accurate time estimates for the procedures and made it easy to work around unexpected, additional repairs that I needed.
Donna Z.
4 out of 5
8/11/2021
Frank is always really great, lets me know exactly what’s needed for my car, how long it will take, and what it will cost. I appreciate his professionalism and knowledge about my vehicle and its needs!
Alicia L.
5 out of 5
8/11/2021
Great service!
Michael L.
5 out of 5
8/11/2021
Warm, friendly and helpful Explain the situation well..
Yiyu C.
4 out of 5
8/11/2021
Service is very good
Gloria A.
5 out of 5
8/11/2021
Very informative took really good care of me. Answered all my questions about my new car. Did a great job thank you
Jennifer L.
5 out of 5
8/11/2021
Thank you for all your help! Rudy was so helpful!
Bonnie S.
5 out of 5
8/11/2021
Robin took good care of us and our Lexus. He was very pleasant, courteous, and knowledgeable. We appreciate working with him.
Anthony A.
5 out of 5
8/11/2021
Rudy did an excellent job Explained everything in detail with the service kept us up to date on what was being done
Pissamai P.
4 out of 5
8/11/2021
Good service, Machanic check the engine very well.
Daisy S.
5 out of 5
8/11/2021
Nice service team. Employees are polite and very helpful. Good job! Thank you.
Sin H.
5 out of 5
8/11/2021
Man Wong is the best service advisor. That is why I bring my family to Longo Lexus for service
GENNA C.
4 out of 5
8/11/2021
Man Wong did an excellent job and has been a constant professional everytime I get my car serviced at Longo.
Dinah M.
5 out of 5
8/10/2021
Frank was very nice as always. Explains everything. Thank you
Sergio R.
5 out of 5
8/10/2021
Everything was quick and efficient. Great service.

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