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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
MIGUEL O.
5 out of 5
8/12/2021
I'm very happy and satisfied whit his service.
Salvatore G.
5 out of 5
8/12/2021
I have been using Longo for all service related issues since 2018 when I bought the RX450h F-Sport. Never once a bad experience! Please keep this business model. It works great! David was very friendly and helpful.
Herry S.
5 out of 5
8/12/2021
Satisfied with the service.
Socorro B.
5 out of 5
8/12/2021
Rodolfo is very professional. He kept me updated throughout the time my car was getting serviced.
Jerri E.
5 out of 5
8/12/2021
Thank you Edgar for providing me with excellent service I will recommend Long Lexus to all my friends stars ? ????????
Noemi M.
5 out of 5
8/12/2021
Kept me informed the whole time. He is a gem for Longo Lexus!
Stephen C.
5 out of 5
8/12/2021
Excellent service, personal care, a very enjoyable experience
Kellie L.
4 out of 5
8/12/2021
Man Wong is the best!
Robert T.
5 out of 5
8/12/2021
Thank smooth experience.
MARSHA M.
4 out of 5
8/12/2021
Rene was helpful, my service was fast. My car in nee to me, 6 months old and helped me set up my Bluetooth as I am still learning the car and helped me figure out some other buttons on my steering wheel. I hope to use him next time as well. He was very friendly!
Theodore M.
5 out of 5
8/12/2021
The service advisor Beau Ly is courteous , friendly and professional. His performance exceeded the highest expectations and he should be highly commended for his outstanding work.
Farid S.
5 out of 5
8/12/2021
All good
Dora G.
2 out of 5
8/12/2021
Staff was great as was Yang. However based on the final paperwork some of the service’s of this major service were denied and although I should have throughly reviewed before signing. My mistake. Rey disappointed Kelly Yang didn’t explain them to me.
MAGGIE H.
3 out of 5
8/12/2021
Dislike the uber ride and the fact why can't Longo Lexus provide ride for their customer.
Milagros I.
5 out of 5
8/12/2021
Excellent service
Ainelda G.
5 out of 5
8/11/2021
Thank you!
Mason C.
5 out of 5
8/11/2021
Great service, honest information, and competitive prices
Jeff H.
4 out of 5
8/11/2021
He’s good. ????????
Louise L.
5 out of 5
8/11/2021
Your service staff that answers the phones are exceptional Robin Ho is kind and efficient
Warlita G.
5 out of 5
8/11/2021
Rene was courteous and explained details of service well. Thank you.

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