Good suggestions and service
I am a recent transfer from the Longo Toyota side where an oil change with an appointment can take 3-4 hours if you wait. The Lexus side is so far ahead with superior service that we will probably get rid of the Toyota and get a second Lexus
I had questions and he answered them to my satisfaction.
Excellent and professional service.
Jim Palmer is a very polite and well mannered gentleman. He explained everything I needed to know about my service. I accidentally left my sweater on the chair at his desk and he sought me out and returned it.
I didn’t have anyone particular to request for service, but I do now.
Thank you.
Thanks for Edgar Anzaldo for helping the Pallagao family in their car needs
Good and fast service. Thanks Kelly!
I received an excellent service. Even the guy who picked up my car, he assisted me bluetooth connection. Thanks again.
I needed my car to get to a preop appointment the next morning, so I brought it in 8 1/2 hours before closing. The scheduler told me it could take 7 to 8 hours. Beau made sure you had the parts in stock so that wouldn’t be a problem and said it should be done before EOD. I texted him around 5:30 to make sure I could come get it. I didn’t receive an answer, but I headed over anyway. Arrived around 6:30 but Beau was gone and no one knew anything about my car. Finally someone was able to locate it. They brought it out just before closing. Had me worried there for a while.
Jennifer did a great job helping me .
Man Wong was excellent. Very knowledgeable and helpful
Jelly confirmed that the parts had arrived
before telling me to return for installation.
I appreciate his consideration of my time.
I like Jim, very good vibe about him. He doesn’t try to push unnecessary services on you
Very satisfied with Jim Palmer however wish the people who check you in would do more of that than stand around and chit chat with each other.
Thank you for the great service!
Man Wong did a great job of identifying small repairs that were required, recommended a loaner and keeping me informed.
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