Service Center

Real Reviews From Verified Customers

Paula A.
5 out of 5
8/31/2021
Very friendly and helpful Thank you
Kathy S.
4 out of 5
8/31/2021
No additional comments.
Sonal S.
5 out of 5
8/31/2021
Excellent
Javier B.
5 out of 5
8/31/2021
Yes I’m super happy Michael was great nice person if I go back again I would like to have him he is super nice and helpful on everything the host office very nice people
Lei S.
5 out of 5
8/31/2021
He’s a very professional and trustworthy person with a lot of patience
Levon S.
5 out of 5
8/31/2021
Jackelyne Martinez is very friendly, she provided excellent service. She knows her work perfectly. Thank you her very much!
Ming Q.
5 out of 5
8/31/2021
Kelly Yang is the person with good experience & follow up with me all the time
Evelyn G.
4 out of 5
8/31/2021
I had hot air blowing from air condition unit. Francis explained the issues and kept vehicle over night to ensure hose was not leaking.. my vehicle is running cool since I picked up on Friday. Francis also explained if the hot air reappears to bring vehicle back. It may be an issue under dashboard. Excellent customer service. I was able to get in and out of Lexus quickly. The car loan reps also excellent service. They had a loaner ready and I was able to get out quickly as well. Thank you
Krystian A.
4 out of 5
8/31/2021
Although the tire situation was fixed by a third party the service provided by Jacky was excellent. As I was waiting for my car once it was ready after paperwork she stepped out and saw me still waiting and quickly try to help me but just as she was handling my case the car was brought up.
Kyong K.
5 out of 5
8/31/2021
I recommend Longo Lexus. Great place to buy Lexus and Toyota and their services are excellent. We purchased many cars from Longo and we will continue to do so.
Luis V.
5 out of 5
8/31/2021
Was fast and perfect thanks!!
Cindy P.
3 out of 5
8/31/2021
Service was great but I got my car returned not wash and also got smear marks from the blue market use on my front windshield.
Mandy H.
5 out of 5
8/31/2021
Robin Ho was very helpful and professional I’m happy for getting help by him.
SHIH W.
5 out of 5
8/31/2021
Professional ! Awesome services!
Julio N.
5 out of 5
8/31/2021
I was very pleased with Edgar handling my service for my vehicle.
Carmel V.
5 out of 5
8/31/2021
My service rep Rene was very helpful. He assisted me with getting a loaner car when I was told there was none when I made my appointment.He answered all my questions and called me promptly when my car was done. I was very happy with a service.
Jenny H.
5 out of 5
8/31/2021
Very good!
Ryan V.
5 out of 5
8/31/2021
Francis Saldana is Amazing. He texted me in regards to my vehicle status along the way and answered all my questions in regards to my vehicle. Appreciate the service that Francis gave me. First class world class customer service ????????
Jose O.
4 out of 5
8/31/2021
Smooth transition.
Edward W.
5 out of 5
8/30/2021
Very satisfied. Courtesy and efficient service.

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