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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Laura G.
5 out of 5
11/11/2021
Man Wong’s team and the service supervisor took good care of me. This is why I continue to go to both Longo Lexus and Longo Toyota for my cars….even though I live in Burbank!
INDAH YANI.
5 out of 5
11/11/2021
Excellent personality
ASOK A.
5 out of 5
11/11/2021
Robin is a great person to work with. He is polite and full of ethics. He explains the work needed and work not that important. He is very helpful person and an asset to Longo Lexus.
Donna T.
5 out of 5
11/11/2021
Long time customer. Always the best service. Always respected. Forever customer.
Justine H.
5 out of 5
11/11/2021
Food customer service
Yoneo I.
5 out of 5
11/10/2021
Great service
HUANG J.
5 out of 5
11/10/2021
Good
Alfred S.
5 out of 5
11/10/2021
Good service. Polite
Jovita M.
5 out of 5
11/10/2021
No comment. Well satisfied
Sang T.
5 out of 5
11/10/2021
Good
Irma V.
5 out of 5
11/10/2021
Kelly was courteous and helpful.
Stephanie M.
5 out of 5
11/10/2021
Thank you Mr. Ly !
Rose B.
5 out of 5
11/10/2021
Yes David went out of his way to keep me happy this is my fifth Lexus and I’ve always been so happy with Alexis. I am also happy with Jennifer Nam’s quick health in solving the problem
Scott W.
5 out of 5
11/10/2021
wonderful!
ADELINE G.
5 out of 5
11/10/2021
Thank you for your help
Kristelle S.
5 out of 5
11/10/2021
Francis is amazing! He always goes above and beyond whenever my husband and I get our cars serviced. Thank you so much Francis!
Waing H.
5 out of 5
11/10/2021
Met my expectations
Michael N.
5 out of 5
11/10/2021
Mr. Wong is a very nice person. I highly recommend him to anyone reading this review. Will see him again for future appointments.
Victor C.
5 out of 5
11/10/2021
The satisfaction of the service is very good.
Kathy Ying.
4 out of 5
11/10/2021
Getting my cars serviced at Longo is always a pleasant experiences. The people who check in my car are always nice and helpful and the waiting area is comfortable. My service advisor, Man Wong, makes everything super easy for me. He schedules my appointments and always keeps me updated about my car. I feel he is always honest with what my car needs and it is nice to have someone I can trust.

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