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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Paul O.
5 out of 5
7/5/2020
Frank Lorusso & Service Manager Clem Cisneros are why we continue to have our two vehicles serviced at Longo Lexus. All satisfied with their customer service and communication skills
Donald L.
5 out of 5
7/5/2020
Man Wong provided superior service! Excellent representative for Lexus service!
Hugo H.
5 out of 5
7/5/2020
good ???? service
Prashanthi R.
1 out of 5
7/5/2020
I advised the technician that my battery had died. I was told that the battery was charged and tests run and everything checked out. My car didn’t start this morning. I had to take the car to pep boys where they advised me that my battery needed to be changed. I’m not sure why that wasn’t caught by Longo.
Tim W.
5 out of 5
7/5/2020
Kelly was the best. Very professional and personable.
Zhiye S.
5 out of 5
7/5/2020
Thank you for your good service, David and Longo Lexus Team!
Cynthia B.
5 out of 5
7/5/2020
Very efficient, professional and on point.Very happy with the staff and the service.Francis is very helpful and very efficient.Thanks a lot.
Steve T.
5 out of 5
7/5/2020
Excellent
Linan W.
5 out of 5
7/5/2020
Nice done
Tawny H.
5 out of 5
7/5/2020
Thank you.
Thomas L.
5 out of 5
7/4/2020
Very nice and makes comfortable. Thanks.
Sheng C.
5 out of 5
7/4/2020
Exellent
Anne Y.
1 out of 5
7/4/2020
After the service and car was not washed at all I don‘t know is that the new policy or what anyway I am not satisfied
Jenny L.
4 out of 5
7/4/2020
David, frank and John (tire specialist!) all were absolutely wonderful from start of the first call To when I left the service dept! Thank you for exceptional Service!!!
Cyrus D.
5 out of 5
7/4/2020
Beau was attentive and handled the situation with upmost professionalism Pleased
John S.
5 out of 5
7/4/2020
Very satisfied
Keith S.
5 out of 5
7/4/2020
Once again Robin did a fantastic job. I highly recommend him to everyone I know.
ANITA S.
5 out of 5
7/4/2020
Service rep was friendly yet professional and efficient. The entire service department staff was very good from start to finish
William M.
5 out of 5
7/4/2020
Great job as always.
Zenaida E.
5 out of 5
7/4/2020
My experience was excellent with Mr Reynoso l really appreciate thank you

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