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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Lisset S.
5 out of 5
9/30/2021
Robin was very communicative and went above and beyond! :)
Xiuli T.
5 out of 5
9/30/2021
She was extremely professional, and made the entire process a breeze.
LISA V.
5 out of 5
9/30/2021
Very pleasant and able to get a loaner car easily! Everyone was professional and helpful.
Brittney M.
5 out of 5
9/30/2021
Rene is the best. Extremely helpful, responsive and thorough in everything he does.
Daniel C.
5 out of 5
9/30/2021
The service was great but the price for oil-change is high & over-price.
Fengxia W.
5 out of 5
9/30/2021
Thanks so much for Mr Wong’s high quality service! I am very fortunate to have Mr Man Wong take care of my Vehicle for many years, so that I have a peace of mind driving on the road! And also thanks to the staff and mechanics in Longo Lexus!
Ian H.
5 out of 5
9/30/2021
Everything is good
Angelito P.
4 out of 5
9/30/2021
Great communication, called us right when the car was ready instead of me having to call. Provided Great details on results of my service which is appreciated.
Jesus D.
5 out of 5
9/30/2021
No comment
GLADYS W.
5 out of 5
9/30/2021
Excellent costumer service
Queenie S.
5 out of 5
9/30/2021
So far so good.
Jonathan M.
5 out of 5
9/30/2021
No
David C.
3 out of 5
9/30/2021
John Yang is not the advisor helped me today. Robin Ho is. I wrote a review detailed my very bad experience with Longo Lexus services. Please check my review for details.
Elda P.
5 out of 5
9/30/2021
Always a wow moment from start to end!!
Adrian P.
5 out of 5
9/30/2021
Excellent service. Friendly staff
Alma E.
5 out of 5
9/30/2021
Fast and efficient.
Mike R.
5 out of 5
9/30/2021
Davis could not be anymore helpful and very professional. Always willing to work with us very understanding person
Sal H.
5 out of 5
9/30/2021
Mr.Edgar Anzaldo is awesome with customer service. I highly recommend Edgar for all you Lexus needs.
Ana P.
5 out of 5
9/30/2021
I received an excellent service from Robin and team which I appreciate. Thank you.
DOMINICK A.
5 out of 5
9/30/2021
Very good customer service

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