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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
MICHAEL P.
5 out of 5
10/1/2021
I have always enjoyed the service provided by Longo Lexus. When I come in for service, I have asked for Francis Saldana as he has been superb in performance and working with me to be completely satisfied with all aspects of my experience.
JI K.
2 out of 5
10/1/2021
Waited 4 hrs for service even with reservation. I was told that this would be couple of hrs. Complimentary car wash also sloppy
Shontell S.
4 out of 5
10/1/2021
Excellent salesman
Loanna R.
5 out of 5
10/1/2021
Great service & amazing staff. Thank you.
Radford I.
4 out of 5
10/1/2021
Nice job took a little longer than I thought.
Maria S.
5 out of 5
10/1/2021
Excellent service!
Huanming L.
5 out of 5
10/1/2021
good person
Josie S.
5 out of 5
10/1/2021
Awesome as always!! Love love love my dealership and my service technician robin!!
TEOFISTO P.
4 out of 5
10/1/2021
Francis is a good customer service. Explaining every details of the maintenance.
Ruoqing Z.
5 out of 5
10/1/2021
Thanks for her.
HOA L.
5 out of 5
10/1/2021
The customer service very good
ROBERT C.
5 out of 5
10/1/2021
Treated very well and professional
Qinan C.
5 out of 5
10/1/2021
good
CHAERIN K.
4 out of 5
10/1/2021
My salesman Ray Huang was excellent
Faith And.
5 out of 5
10/1/2021
Great service Except the car washing . Professional customer service which provides the excellent knowledge and suggestions to me .
Thomas S.
5 out of 5
9/30/2021
He's an excellent agent and he explained everything respect to my xar very good. Thanks Edgar
Madeline M.
5 out of 5
9/30/2021
Very satisfied- Jim Palmer was great ??
David C.
5 out of 5
9/30/2021
Francis was great to work with. Kept me informed all along the way. Great experience.
Linda A.
4 out of 5
9/30/2021
Kelly was great, unfortunately they were unable to fix the problem reasonably. Nothing to do with service just an issue with the car.
JUDY Z.
5 out of 5
9/30/2021
Excellent service

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