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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Roland C.
5 out of 5
8/8/2020
Excellent service. The last time I saw my Lexis look that good was the day I drove off the Longo lot for the first time. Thanks
THANH L.
5 out of 5
8/8/2020
Excellent
ALICE C.
4 out of 5
8/8/2020
Robin Ho is a top notch service rep- he knows how to and always takes care of his clients, explains issues with my car in easy to understand way and does his best to make the experience as smooth and satisfactory as possible. I am beyond satisfied. He keeps me loyal to Longo!
Arturo R.
5 out of 5
8/8/2020
Excellent
Akbar K.
5 out of 5
8/7/2020
James Parmer was very professional and helpful
WILSON P.
5 out of 5
8/7/2020
Quick and informative service.
BARBARA N.
5 out of 5
8/7/2020
David was efficient and attentive to my issues. I claim him as my new service manager
Sarven K.
5 out of 5
8/7/2020
Very friendly and excellent service. Extremely satisfied
Joe K.
4 out of 5
8/7/2020
Kelly is great
Susan C.
4 out of 5
8/7/2020
He gave excellent service by calling me letting me know car was not ready and gave me plenty of time to get my car back.
Supaporn K.
5 out of 5
8/7/2020
Great service
Michelle H.
5 out of 5
8/7/2020
David explained all the details of the services.
NARENDRABHAI P.
5 out of 5
8/7/2020
Francis Saldana was very helpful . He was keeping us updated regarding our vehicle status.
Roberto Q.
5 out of 5
8/7/2020
As always. My hats off to Frank Lorusso, the porters at the car drop off and the team in the car loaner dept. All exceptional. Thank you and job well done.
Simon V.
5 out of 5
8/7/2020
Very good service
HENRY G.
4 out of 5
8/7/2020
Man Wong provides excellent service to his customers. He is the reason I take my car to Longo for service instead of closer Lexus dealerships in Orange County.
Fred W.
5 out of 5
8/7/2020
Man was a great help with the needs of my car.
ALFREDO E.
5 out of 5
8/7/2020
Francis was great, keep me posted on the progress of my car. Very personal and excellent service.
Carmen M.
5 out of 5
8/7/2020
Very nice service and professional team.
Richard C.
5 out of 5
8/7/2020
Your Longo Lexus service team Robin and Sean continue to deliver “Five Star” service.. I commute to work from Las Vegas to work at Los Angeles Airport.. so I depend your service to the best in the Lexus services!

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