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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Jesse S.
5 out of 5
9/16/2020
Awesome service today. Thank you Clemente. Thank you David
Mike R.
5 out of 5
9/16/2020
David has always been very professional, and always kept us informed on the status of our car. He always made himself available when we had questions. Thank you David
George D.
5 out of 5
9/16/2020
Rene did an excellent job by being very efficient , prompt, and courteous I really appreciated his commendable service and attention. Please extend my appreciation and thanks for the excellent service he has given me.
Joleen Chi.
5 out of 5
9/16/2020
Very good ! Thank you so much!
Stanley T.
5 out of 5
9/16/2020
Longo did an excellent job on my RX
Doris W.
4 out of 5
9/16/2020
Man Wong is good service
Shaomin C.
5 out of 5
9/16/2020
Very satisfied
Shahrokh B.
5 out of 5
9/16/2020
Very efficient
Darren W.
5 out of 5
9/16/2020
Jennifer and the team at Longo provided exceptional service. She followed up with a text after I dropped my car off letting me know if I had any questions to just let her know. It’s always nice to get my car serviced at Longo. Thanks Jen and Longo Lexus.
PEDRO H.
3 out of 5
9/16/2020
Best dealer I’ve have been too since I change from my old dealer from Cerritos.
Trey H.
5 out of 5
9/16/2020
Beau went above and beyon expectations. I wil lbe back to service my car here
Albert M.
5 out of 5
9/16/2020
Always excellent service from beau ly
Otis W.
5 out of 5
9/16/2020
Very courteous and professional services
Julie N.
5 out of 5
9/16/2020
N/A
Melissa P.
5 out of 5
9/16/2020
Thank you so much for your assistance Rene! Stay safe!
Tiana B.
5 out of 5
9/16/2020
Jim always takes great care of me, and answers any questions I have. I appreciate his efficiency and willingness to work with my schedule.
Tuan T.
4 out of 5
9/15/2020
He took his time to look for his client in the waiting area and kept it safe and professional during this covid pandemic while I waited to get my car serviced. The service finished in the time it was estimated at but I wished they help cleaned the outside of the car more as I thought if cars get serviced would get cleaned. Also, kinda bummed that a 2020 is300 has no option to get audio software updated for Apple CarPlay when other cars on lexus has that option.
ANASTACIO M.
5 out of 5
9/15/2020
Service was really fast
Tawny H.
5 out of 5
9/15/2020
Thank you.
YANMEI G.
5 out of 5
9/15/2020
I love Longo as I get excellent help from Robin Ho and his team all the time. Thank you .

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